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Company Profile


At UtechSmart, we make people-inspired products and solutions. For all these years it has been our passion and our mission to keep challenging ourselves create products that make people’s lives better, easier and more fulfilling by day to day. UtechSmart products enhance the technology that connects us to the people, activities and experiences we love.


Innovation

UtechSmart, we believe you can have it all, quality and satisfaction.
The products located on our website are purchased in volume and we work with our partners to offer customers the highest quality products with great value. We consistently update our product lines with new features items and categories, and attempt to consistently maintain the standard of having all products on our site, in stock. UtechSmart chooses the most convenient way for the package, easy open easy pack.


Our Goals

We are successful because we do more than sell products, the UtechSmart staff continues to take pride in minding the needs of each individual customer, personally reviewing every order, shipping on-time, and providing awesome post-sale support, Everyone at UtechSmart carries these with them – at their desk, during meetings, on the road.

Stand By Us

We invite you to connect with us on Facebook at facebook.com/utechsmart, and on Twitter at twitter.com/utechsmart

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825 Reviews (93% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 56
Anonymous
Ordered on 12/18/2016
Excellent support in cooperation with Newegg 1/15/2017 2:55:09 PM
The product never arrived (even though it was shipped and supposedly delivered). After contacting, the seller and Newegg I repurchased the product with them honoring the original Black Friday sale price and giving me free 2 day shipping. Everything was done efficiently and quickly. Excellent customer service and trust.
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Anonymous
Ordered on 12/3/2016
On time and what was advertised 12/20/2016 2:38:04 PM
Nice key board with a variety of color selections.
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Jeremy P.
Ordered on 11/28/2016
Shipping Woes 12/9/2016 5:05:53 AM
Pretty much it boils down to .... no one cares about when you receive your items. Shipping was supposed to be 4-7 business days and I am now on 10 business days and still no items. I realize this isn't completely the sellers fault (most of the blame is on FedEx) but sellers need to stop using FedEx Smart Post. I have NEVER received anything on time when FedEx Smart Post is used.
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Collin J.
Ordered on 11/26/2016
Absolute Pleasure to do Business with! 12/3/2016 11:40:14 PM
I would recommend this Seller to anyone. Quick Processing + Shipment. Quality Product.
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J. G.
Ordered on 10/15/2016
Key Didn't work. 10/23/2016 2:50:54 PM
I was a beautiful item. Sadly I got a defective one. :(
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David S.
Ordered on 4/29/2016
Does not answer phone slow responds to Emails 7/25/2016 6:24:06 PM
The world is wrong with this company. They have a price match guarantee, I buy the keyboard at $29.99 and before it shipped it dropped to $24.99. And I called 3 times trying newegg twice and contacted them via Social media. And even emailed them no good. Beware of this seller due to lack of CUSTOMER SERVICE! I do not understand why they are not responding to me AND Newegg. BEWARE OF SELLER!!!

Update: Did get a hold of them by email and they price matched.
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terry r.
Ordered on 6/2/2016
Fast shipping, accurate product descriptions. 6/8/2016 5:50:02 AM
A problem free transaction and a good value on the product.
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Paul S.
Ordered on 3/7/2016
Utech Smart MMO gaming mice. 3/30/2016 8:34:00 PM
Product is good, fast shipping, nice price. Awesome driver, have not had any issues or problems. Only one issue to my dislike and it is a minor one, the 12 side buttons are a little small for my thumb and I seem to have a hard time feeling the index bumps on the 5 and 8 key, but I do like the feel and adjustable weights. The driver is way cool and easy to figure out, fully configurable for both X and Y axis. Over all a really good product.
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Jonathan M.
Ordered on 3/11/2016
Great Service 3/22/2016 12:52:43 PM
Product shipped fast, and had no problems. Packaging was top notch, and had no damages. I would recommend this seller to anyone.
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Christopher L.
Ordered on 3/1/2016
Disappointed 3/22/2016 9:15:27 AM
Not only was i disappointing with getting a faulty mouse but the run around i got from Newegg about the return process.
RMA i have to print out and with "A m a z o n" i can just have the bar-code scanned from my email and they are trying to charge me a restocking fee now after i just disputed the with holding of the taxes i paid and they tried to keep.
I use to buy all my computer stuff from here but not anymore they have lost a customer!
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Ivan M.
Ordered on 11/27/2015
Great Mouse! 1/30/2016 8:57:17 PM
So I bought 3 things during the black friday weekend (my first ever Newegg purchase). This mouse, a logitech G910 (Orion Spark Keyboard) and a LG 34um94-p (ultrawide monitor). The monitor is on it's second RMA, I more or less cussed out Logitech on their horrid customer service — their answer for every thing was a replacement, when the issue is clearly sofware-side. This mouse however works flawlessly. Easy to customize and at the time of purchase, very affordable! I've never used an MMO style mouse previously, so not sure on how the ergonomics are supposed to feel, but it didn't take long to get adjusted. With as many buttons as there are "grooves" or a different texture for the second half of buttons would of been nice to differentiate. There are slight grooves/markers on the 5th and 8th button, but it's pretty hard to notice in the heat of the moment.
Was concerned since it shipped directly from the seller (I believe) as opposed to Newegg, but everything arrived promptly and in great condition. With all the issues I've had with Logitech's keyboard. Makes me wish I would of given their full color RGB backlit keyboard a chance. 10/10 will buy from them again!
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Sharon R.
Ordered on 1/9/2016
Great Keyboard 1/20/2016 12:26:05 AM
Pros: This is one Great looking Keyboard with multiple options of light colors, Breathing, Solid & rainbow!!! I love this Keyboard!!!

Cons: Keys are a little small but are well lite to help with my two finger typing and the Enter key take a little bit to get used to.

For the price this is a great lighted keyboard that I would recommended to anyone!!!
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Domenic J.
Ordered on 12/31/2015
Experience with UtechSmart 1/13/2016 8:50:42 PM
Products mailed in protective box, contents in excellent condition. Powered USB hub works great.
I recommend purchasing UtechSmart products.
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Domenic J.
Ordered on 12/21/2015
Experience with UtechSmart 1/2/2016 8:51:53 AM
The product shipped fast and was packaged well to prevent damage during shipment. Product works good,description is accurate. I recommend UtechSmart as a trustworthy seller.
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Jroc
Ordered on 11/24/2015
awsome 12/2/2015 8:04:15 AM
this is my first gaming mouse i have owned but i am in love with it so far
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Erich
Ordered on 11/3/2015
Restocking Fees For Faulty Items 11/23/2015 4:42:58 PM
Ordered a gaming mouse from this seller. The mouse arrived faulty, so the seller charged me a restocking fee to return a broken product. That takes major stones.
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Sert
Ordered on 6/25/2015
Fast Delivery 7/16/2015 9:40:42 AM
Quality Stuff
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Dom
Ordered on 5/12/2015
UtechSmart 7-Port USB 3.0 Hub with VIA Vl812 Chipset and 5V/4A Power Adapter 5/22/2015 9:42:20 PM
The PCI to USB3 card I bought was too weak to open the door on my Samsung External DVD. Purchasing this 7-port powered HUB provides the power to run several items simultaneously. Glad I purchased UtechSmart 7-Port USB 3.0 Hub with VIA Vl812 Chipset and 5V/4A Power Adapter.
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dannyboy247
Ordered on 6/10/2014
UtechSmart USB 3.0 Superspeed Multi-in-1 4-Slots Memory Card Reader 5/2/2015 1:29:02 PM
Exactly as advertised. Well made, functional. Timely delivery, still works great.
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Meek Inherent Earth
Ordered on 4/8/2015
Pluto Mouse at 8200dpi 4/10/2015 5:15:48 PM
Super good product at an excellant price. Many usable features including programmable macros for 5 different games, 4 user selectable dpi settings that can be changed on the fly. Best of all, this mouse feels very good in my hands. I have larger hands, and this mouse fits welll, as does the material of the mouse.
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