Skip to: | | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Home > 
Review Center > 
Seller#: 0UHIQWIKKKC37X245

Velecs Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from Velecs See all products from Velecs

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Velecs is committed to providing each customer with the highest standard of customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (61 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 35 Reviews
Good Rating + 4 14 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 8 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Jim C.
Order Date : 4/11/2016

Rating + 1 Terrible seller

I would NOT buy from this seller. They have never sent my order. They have not responded to inquiries from Newegg or from me.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/2/2015

Rating + 5 Great

Product arrived within the prescribed time period. Product was in good condition.

Did you find this review helpful? Yes No

Order Date : 12/8/2014

Rating + 1 Bad Service

Tried to contact the company about a return. They would not respond to my requests until I asked Newegg to contact them. At that point they denied receiving my return and refused to help find the return. Had to go through Newegg for all communication as they would not respond directly. Never did find my return even though I provided the receipt showing where I shipped the item back.

Did you find this review helpful? Yes No

Order Date : 11/28/2013

Rating + 1 never saw the product

bought an item from this seller and after 2 months of waiting I sent email and called, but never received a response, the item I bought or a refund.

Did you find this review helpful? Yes No

Order Date : 12/17/2014

Rating + 5 flash bracket for camera

Super-fast shipment. Great product. Could not be more satisfied.

Did you find this review helpful? Yes No

Order Date : 4/5/2014

Rating + 4 Good Service - Takes A While

Professional, good follow up, offered to help. But the package does take a while to get to the States.

Did you find this review helpful? Yes No

Order Date : 3/22/2014

Rating + 5

Great product; no problems
Seller Response:Thanks.

Did you find this review helpful? Yes No

Order Date : 2/12/2014

Rating + 1 Dell Fan 1536

This company said the Fan they sent for my dell 1536 would fit it was not even close, got RMA sent it back USPS
have receipt. they say they never got it back I call that a lie do not deal with this person unless you insure and track your boxes otherwise he says he did not get it back and keeps your money! Great Business ethics, never again.
Seller Response:We email you to ask for the problem and we hope you can give us some photos about the fan. But we got no reply. Also where were you sent back? We never received the return, please provide tracking information to us, thanks.

0 out of 1 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.