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Seller#: 0UH8ISD1C3BQH67D6

Vir Jewels Seller Profile 888-717-1299 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Vir Jewels See all products from Vir Jewels

For the most exquisite and wide selection of diamonds and jewelry, Vir Jewels is your number one online source that guarantee the best in price, quality, and service.

Vir Jewels offers an extensive array of beautiful earrings, necklaces, pendants, and rings for you as well as to make the ideal gift for all occasions. We specialize in beautiful engagement ring and wedding bands perfect for the special moment. Come to us for an of your diamond needs, with our cast collection of white, black, blue, and champagne diamonds. We also have incredible deals on discounted jewelers, you can't afford to miss.

Vir Jewels is your one-stop-online shop for the most diverse styles at the best prices.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (433 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 294 Reviews
Good Rating + 4 89 Reviews
Average Rating + 3 23 Reviews
Poor Rating + 2 6 Reviews
Very Poor Rating + 1 21 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
William R.
Order Date : 11/24/2016

Rating + 1 Broken Item, So Obvious I Cannot believe someone did not inspect this before shipping.

Fast Shipping for a broken Piece of Chain & Pendant. Cannot believe this was not inspected before shipping it. BAD OPERATING PROCEDURES Vir Jewels.

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Order Date : 2/4/2014

Rating + 5 No issues

Items were as described. Fast shipping.

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Order Date : 12/25/2014

Rating + 5 Good Quality!

I liked the product. Within the spectrum portrayed by picture, passed amateur testing,came in a box (not broken or tumbling around) and it came in a really timely manner. Super stoked about the product!

ONE THING was an issue and that is the abnormally long backing. Makes sleeping with the thing on difficult

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Order Date : 1/31/2014

Rating + 3 Well there are stud earrings, and the wife liked them

I was expecting rich blue topaz... I mean the picture of the earrings even were rich blue stones... what I got was very light pale stones. Was very disappointed, but before I sent them back, and since I wanted to give them for Valentine's day, I decided to gift them, and see what the wife thought... I told her we could send them back if she didn't like them, but it's probably the "gift mentality" but she likes them. I'll be very wary of ordering jewelry online again.

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Order Date : 11/30/2013

Rating + 5 No issues

Thought the product was too good to be true but i am very satisfied with the product and the seller shipped quick and easy

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Order Date : 11/30/2013

Rating + 3 Not really

Did not like it that i was ignored by the seller

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Order Date : 11/27/2013

Rating + 1 Didn't received item

I didn't received item and tried to find out what to do. inform me that item is shipped. Advise me to call UPS. I called UPS and told me they forward it to USPS. SInce Deployed in Africa I could go to a Postal and Phone don't have live person to talk. Told the seller and emailed me it is shipped. Didn't help me resolve the issue and lost the item. I will try to dispute with Newegg or with bank that might be able to help.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/2/2013

Rating + 4 3 cttw Black Diamond Studs 14K gold earrings

Experienced a slight hiccup with the shipping however that was on USPS not the sender and also I didn't have to take any extra steps to resolve so not a major issue. As far as the actual product, I got exactly what I paid for at a great price so I'm content. I didn't however receive the certificate of authenticity for the Diamond as I assumed However I emailed the seller and is currently waiting for a reply. Will keep you posted on the outcome.

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Order Date : 11/12/2013

Rating + 5 Blue Diamond Earrings

Small issue with the order and they were replaced immediately, GREAT service and beautiful earrings!
Thank You.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 11/13/2013

Rating + 5 1/4 ct white gold earings

The product is awesome. I have a very happy wife. The shipping was very prompt.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Your satisfaction is very important to us. We offer a 30 days money-back guarantee.
    Please email for Return Authorization number prior to sending item back, we will not accept packages without a Return Authorization number.
    When returning the item, please write your user-id, name and order number in order to speed up the return process.
    We will not be accepting any returns for customized orders (re-sized rings, screw-back earrings, etc).
    Upgraded shipping fees will also be non-returnable.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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