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Greetings from the Zorro Sounds team, your one-stop shop for all things audio and music. From car audio, personal audio, headphones, receivers, speakers, guitars, drums, and DJ equipment, we carry it all. At Zorro Sounds our commitment is always to you, the customer. We know you have numerous options of places to purchase your products from, and we just appreciate the chance to show you why we are different. From the parent buying their child's first instrument, to the performer purchasing audio gig equipment, down to the music enthusiastic trying to recreate the sound they heard at their favorite concert, Zorro Sounds is here to help. We understand that music is the beat of your life. The Zorro Sounds Team just wants to make sure it sounds awesome.

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108 Reviews (69% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
3 egg
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Reviews 1-20 of 39
Anonymous
Ordered on 10/14/2016
11/7/2016 11:10:46 AM
Ordered Parrot Zik 2.0 case; received Parrot Zik 3.0 case. Not going to go through the hassle of returning, but disappointed.
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upstatenyman
Ordered on 10/2/2015
ESP LTD Guitar 10/6/2015 10:41:48 AM
Very fast processing and well packed. Would definitely do business again.
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upstatenyman
Ordered on 10/2/2015
ESP LTD Guitar 10/6/2015 10:41:48 AM
Very fast processing and well packed. Would definitely do business again.
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Anonymous
Ordered on 8/17/2015
prompt shipping, great price 10/3/2015 8:02:58 AM
they sent the muli-part order very fast and complete. Great price too.
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Anonymous
Ordered on 8/17/2015
prompt shipping, great price 10/3/2015 8:02:58 AM
they sent the muli-part order very fast and complete. Great price too.
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Heather
Ordered on 7/29/2015
Bad Experience 8/20/2015 8:34:18 AM
We had to return the device for a refund 3 weeks after we ordered it, because it was falsely advertised as an electronic drum set with pictured drum module and rack. However, to our surprise upon receipt it was only the pads and cymbals. It didn't include the rack and drum module as pictured. It also had no disclaimer that those items were not included. So we wasted a lot of time and energy trying to get this issue resolved. In the end we had to send it back.
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Heather
Ordered on 7/29/2015
Bad Experience 8/20/2015 8:34:18 AM
We had to return the device for a refund 3 weeks after we ordered it, because it was falsely advertised as an electronic drum set with pictured drum module and rack. However, to our surprise upon receipt it was only the pads and cymbals. It didn't include the rack and drum module as pictured. It also had no disclaimer that those items were not included. So we wasted a lot of time and energy trying to get this issue resolved. In the end we had to send it back.
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rmbooker
Ordered on 6/17/2015
Quick delivery as advertised 6/22/2015 12:51:11 PM
Ukulele arrived on time and as advertised.
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rmbooker
Ordered on 6/17/2015
Quick delivery as advertised 6/22/2015 12:51:11 PM
Ukulele arrived on time and as advertised.
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Anonymous
Ordered on 5/27/2015
great seller 5/29/2015 3:27:12 PM
fast shipping and great seller!
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Bob
Ordered on 4/11/2015
A vendor I would deal with again 4/18/2015 5:48:38 AM
Was concerned at first about indicated shipment, but that was on the carrier. Zorro was excellent. They responded quickly to the order and shipped the day of the order. The item arrived in perfect condition and as described. I also got an immediate response to my email. I would definitely deal with them again.
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Bob
Ordered on 4/11/2015
A vendor I would deal with again 4/18/2015 5:48:38 AM
Was concerned at first about indicated shipment, but that was on the carrier. Zorro was excellent. They responded quickly to the order and shipped the day of the order. The item arrived in perfect condition and as described. I also got an immediate response to my email. I would definitely deal with them again.
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ZorroSoundsSucks
Ordered on 2/9/2015
Forget about any help after purchase 4/10/2015 9:26:10 PM
I ordered a set of Zik 2.0 headphones. I was sent Zik 1.0 headphones. The packing slip UPC did not match what was shipped to me. I contacted NewEgg to do an RMA. I immediately sent Zorro Sounds the item, 2 months later - still NO refund and they just voided my RMA and will not respond to any emails/calls.
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ZorroSoundsSucks
Ordered on 2/9/2015
Forget about any help after purchase 4/10/2015 9:26:10 PM
I ordered a set of Zik 2.0 headphones. I was sent Zik 1.0 headphones. The packing slip UPC did not match what was shipped to me. I contacted NewEgg to do an RMA. I immediately sent Zorro Sounds the item, 2 months later - still NO refund and they just voided my RMA and will not respond to any emails/calls.
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Anonymous
Ordered on 3/15/2015
vendor seems to chronically forget to send all items 4/7/2015 6:40:10 AM
my order was for a package that included 3 things. They sent the main thing but not the other parts of the "kit". I had to further request the missing items, which they then sent. But Other reviewers also indicated that things were missing from their order, so I am "me too"ing because they seem to have a history of doing that. Their price was good, and they did send the stuff eventually, but customers shouldn't have to complain about missing items. It's their job to send all the stuff, not mine to catch them on it.
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Michael
Ordered on 3/1/2015
Recent Attempted Purchase 3/25/2015 7:34:54 AM
Purchased Sennheiser Momentum over ear headphones in ivory color.Received on ear headphones from your supplier Zorro.I called customer service to get correct order.Instead my money was abrubtly refunded- after I paid $13 to return item that was their mistake! I called again to get reimbursed for my return costs....nothings happened!
What business works like yours? I just wanted my correct headphone order...instead,6 weeKS later I have no headphones and am out $13 having to run to post office, email photos and make numerous phone calls to customer service.I believed the correct order was to be shipped! Instead I get email saying $ is refunded!! All I wanted was correct headphones not a refund which was discussed with customer service. Your Co must be doing so well it cares less about a sale! Unbeleivable!!I purchase a lot online and I've never experienced anything like this.I've already informed my audiophile forum to avoid Newegg and Zorro.If Newegg has the courtesy to contact me to re
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3 out of 3 people found this review helpful. Did you?
Michael
Ordered on 3/1/2015
Recent Attempted Purchase 3/25/2015 7:34:54 AM
Purchased Sennheiser Momentum over ear headphones in ivory color.Received on ear headphones from your supplier Zorro.I called customer service to get correct order.Instead my money was abrubtly refunded- after I paid $13 to return item that was their mistake! I called again to get reimbursed for my return costs....nothings happened!
What business works like yours? I just wanted my correct headphone order...instead,6 weeKS later I have no headphones and am out $13 having to run to post office, email photos and make numerous phone calls to customer service.I believed the correct order was to be shipped! Instead I get email saying $ is refunded!! All I wanted was correct headphones not a refund which was discussed with customer service. Your Co must be doing so well it cares less about a sale! Unbeleivable!!I purchase a lot online and I've never experienced anything like this.I've already informed my audiophile forum to avoid Newegg and Zorro.If Newegg has the courtesy to contact me to re
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Anonymous
Ordered on 2/6/2015
Awful, Avoid if you can 3/5/2015 11:58:09 AM
Purchased a bundle of classical guitar + accessories. 1st i received just the guitar, and it was damaged. After about 3 weeks working with Newegg support, after the vendor never replied to a single contact attempt, they shipped the accessories, but 3/4 were the wrong items. Bad Service.
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Anonymous
Ordered on 2/6/2015
Awful, Avoid if you can 3/5/2015 11:58:09 AM
Purchased a bundle of classical guitar + accessories. 1st i received just the guitar, and it was damaged. After about 3 weeks working with Newegg support, after the vendor never replied to a single contact attempt, they shipped the accessories, but 3/4 were the wrong items. Bad Service.
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Dd
Ordered on 11/29/2014
Baaaaad Zorro Sounds 2/6/2015 6:50:55 PM
The watch was a xmas gift, it never turned on even after 15 hrs of charging it. Sent several emails and got a response but they never followed through with a refund or exchange. Contacted Newegg they responded quickly and friendly but I was told they can only contact Zorro Sounds by email.
KEEP AWAY.........
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