Question 1

Do you have a picture of the scratch/dent?  Location of it...

Accepted Answer

Mine actually doesn't have any that I've noticed. The cosmetic grade (A, B, etc.) is determined by Dell when the laptop is refurbished.

Cosmetic Grade B:
These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible. Grade B products are functionally equivalent to Grade A, and will include the same warranty and customer support as Grade A products. Pricing on grade B products will typically be lower than grade A products.

Just go to the FAQs at Dell's website for cosmetic grades for more info.

Question 2

Is it possible to upgrade the graphics card on one of these?

Accepted Answer

No, u can't upgrade the graphics card on laptops typically. However I bought this particular laptop and can tell you it works well with most games at low to medium graphics settings.

Question 3

Where are the drivers!?!?

Accepted Answer

Click the file folder. Go to control panel. or click the this pc file. click on os-c

Question 4

5400 rpm hd?

Accepted Answer

Yes, Is An HGST Travelstar 5K1000, 5400 RPM 750GB 6Gb/s SATA

Questions & Answers