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ASUS Laptop G Series G73JH-X1 Intel Core i7 1st Gen 720QM (1.60 GHz) 8 GB Memory 500 GB HDD ATI Mobility Radeon HD 5870 17.3" Windows 7 Home Premium 64-bit

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Marketplace Seller
  • Intel Core i7 1st Gen 720QM (1.60 GHz)
  • 8 GB Memory 500 GB HDD
  • ATI Mobility Radeon HD 5870
  • 1920 x 1080
  • Windows 7 Home Premium 64-bit
  • DVD Super Multi

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews


Learn more about the ASUS G73JH-X1

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: more than 1 year
Verified Owner
5/ 5
WOW! 10 Years old 4/17/2019 9:17:51 AM

Pros: Can’t say enough good words...only one battery replaced (awesome), added more memory and a 2nd SSD drive. I can tell you it will be emotional trading up some day...WORKHORSE!

Cons: Z E R O

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Ownership: more than 1 year
Verified Owner
5/ 5
Lasted a few years 12/14/2018 9:29:16 AM

Pros: Very fast and reliable

Cons: none for its size and speed

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Ownership: more than 1 year
Verified Owner
1/ 5
Worst Laptop I Ever Owned 11/27/2015 2:11:58 PM

Pros: Huge vents allowed for great cooling. Large Screen was very nice. It's a fast and sturdy computer.

Cons: Radeon Video Card is an absolute nightmare. Cannot run the majority of games I own, if I update I will get an instant blue screen of death. Windows 10 crashed after an update...I assume it ties all around this terrible video card and lack of drivers. ASUS tech service is THEE worst I have dealt with. I tried to send in my computer in the first year of owning it because of the GSOD. I could not RMA it...even three employees at FED EX spent 2 hours with me on one certain day trying to help me and it wouldn't work. Eventually ASUS service refused to answer my calls, and when they said they would email me new instructions for RMA I never got anything. Even while on the phone they said they sent it and I received nothing. Having given up on that I had to pay a computer repair shop that dealt directly with ASUS to send it in for repairs. Came back with a dead battery. (Was not my current one). Being in a new city for college I had no time to deal with it (Nor money because I ran out of minutes on my cellphone calling them) and warranty expired. So over 5 years later and at least 300+ BSOD/GSOD the computer miraculously runs...however I am forced to playing solitaire and limited video games. I have found the core issue has to do with the BIOS/VBIOS but I have never done something like that before and am afraid to "brick" my system. I shouldn't even be put in a situation to ruin a once $1700 dollar computer. I will probably never buy from ASUS again, nor will I ever by a Radeon product again...their lack of support and drivers are practically criminal along with ASUS tech (Lack of) support.

Overall Review: My brother in law bought a newer model in 2011 and it had Nvidea and it performed fantastic..noticed that this was pretty much the only Radeon model they made. (Don't by Radeon, don't bother with extended warranties, cause neither will help from my experience)

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Ownership: more than 1 year
Verified Owner
1/ 5
Worst Laptop I've ever purchased 11/5/2014 11:11:27 AM

Pros: At time of purchase, modern machine, great specs, everything looked good on paper.

Cons: Honestly, this is the single worst laptop I have ever purchased, constant overheating issues, and crashes, I realize it's 4 years old, but even with regular maintenance it simply does NOT function, it never has. About two years after I got it the GPU began idling higher and higher on temperature. To the point where unless I underclock it (Even then it still has the issue sometimes) significantly, it overheats and shuts down. The driver support isn't the hottest, and I have more problems with this laptop than any other I've owned. I have 10 year old Dell's that have less issues than this. I highly highly regret the purchase of this, and the horrid build quality on this has totally destroyed my face in ASUS' laptop line. I will never purchase another ASUS laptop again after how poorly this computer has repeatedly functioned, and since I'm well out of warranty, I can't ever expect to get help with this.

Overall Review: This is a horrible machine, DO NOT purchase it.

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Ownership: more than 1 year
Verified Owner
5/ 5
Still Going over 4 yrs 10/14/2014 12:19:27 PM

Pros: Got this in early 2010 its been around the world with me while in the service. Last through lots of bumps and bruises.

Cons: this year I had to take it apart and clean it and apply new thermal grease to CPU and GPU and clean the exhaust out the back not really a con since thermal paste breaks down over time.

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Anonymous
Ownership: more than 1 year
Verified Owner
2/ 5
Hunk of Junk 11/18/2012 9:59:08 PM

Pros: Big Brute, Powerful i7, good for gaming, nice looking, big n sexy, solidly built. great monitor.

Cons: Mouse Pad not well designed or positioned for typing - Over Reactive, Poor Battery Life - 1 hr, runs very hot. Had to RMA once in 2 months and again in 8 months for same problem of not charging.

Overall Review: Good Idea in Concept ... thats why I bought it. But the usability has been POOR. Won't but it again or recommend it.

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Ownership: more than 1 year
Verified Owner
2/ 5
Nice specs, poor support 5/15/2012 6:41:39 PM

Pros: i7 Processor is pretty fast, Radeon 5780 runs *most* everything even nearly 2 years later

Cons: Horrible driver support from Asus means there are some games you simply cannot play. There has not been a driver update in nearly 2 years that Asus supports, and as a result attempting to install ATI's drivers leads to frequent BSODs.

0 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear Valued Customer,

I do apologize for the issues you are having with your notebook. Please visit our driver support page here http://support.asus.com/Download.aspx?SLanguage=en&m=G73Jh&p=3&s=252. You might be able to find the drivers you are looking for. It is unfortunate that driver support seems to stop after a few years, but with games and applications constantly coming out, it is difficult to keep things up to day in some of our older models. I hope your issues can be resolved via the driver support site. If not, always remember you can get notebook support by calling 1-888-678-3688.

Best Regards,

Tien
ASUS Customer Loyalty
Ownership: 1 month to 1 year
Verified Owner
1/ 5
DON'T BUY ASUS! 1/18/2012 2:14:18 PM

Pros: great specs

Cons: Horrible customer service, bad drivers, a KNOWN design flaw with the touchpad requiring disassembly and removal of tape that holds it in the unit, incompatability with SSD hard drives, etc.

Overall Review: I was reminded how much difference there is in different companies, today when I called DEll to get serevice for my wife's laptop, experienced NO problems and got great service, then, called ASUS to service my laptop and received NO service or satisfaction. Hence the title of this review.

1 out of 2 people found this review helpful. Did you?
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