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ASUS ROG Crosshair VII Hero AM4 AMD X470 SATA 6Gb/s ATX AMD Motherboard

Ships from United States. Most customers receive within 4-8 days.

Sold and Shipped by NothingButSavings a-seller

Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.
Marketplace Seller
  • AMD X470
  • AM4 socket for AMD Ryzen 2nd Generation/Ryzen 1st Generation/Ryzen with Radeon Vega Graphics/ 7th Generation A-Series/Athlon X4 Processors
  • AMD Ryzen 2nd Generation Processors
  • DDR4 3466(O.C.)/ 3200(O.C.)/ 3000(O.C.)/ 2933(O.C.)/ 2800(O.C)/ 2666/ 2400/ 2133
  • AMD Ryzen 1st Generation Processors / AMD Ryzen with Radeon Vega Graphics Processors
  • DDR4 3200(O.C.)/ 2933(O.C.)/ 3000(O.C.)/ 2800(O.C)/ 2666/ 2400/ 2133
  • AMD 7th Gen A-series/Athlon X4 Processors
  • DDR4 2400/ 2133

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS Crosshair VII Hero

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details
Ownership: 1 month to 1 year
Verified Owner
1/ 5
DOA 4/2/2020 12:48:25 PM

Pros: Failed to start

Cons: Couldn't mark it any lower than one, failed to start.

Overall Review: Failed and caused loss of use

Did you find this review helpful?
Manufacturer Response:
Dear Donnie,

It is unfortunate that your motherboard was dead on arrival. Can you try taking your motherboard out of your case and testing it on a non-conductive anti-static test bench, and see if the problem still persists? Please test your unit with a stick of RAM, CPU, PSU, and a GPU and see if it posts. Let me know if this helps. If you have any questions or concerns, you can contact me at cl-justin@asus.com. I'm here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is #N200408906

Thanks for choosing ASUS

Regards,
Justin
ASUS Customer Loyalty – US Support
Anonymous
Ownership: 1 month to 1 year
Verified Owner
2/ 5
What at first looked like a good motherboard, proved to be unstable 11/6/2019 12:49:40 PM

Pros: Good overclocking and tweaking abilities
Works good with Ryzen when not crashing...

Cons: PC randomly crashes. Screen suddenly becomes immediately black, everything is unresponsive, mouse & keyboard's lights are turned off... can be while browsing, while idle, while playing a game. Absolutely out of clues as searching for the code that is displayed on the motherboard doesn't make it clear if the problem is in the Motherboard, the RAM... Just so desperate. Feels like I wasted money on a high-end motherboard that keeps crashing and leaves me out of clues. Codes like 8, followed up by F9 when trying to restart show up. BIOS updated to latest, drivers & processor chipset drivers as well.

Overall Review: Based on my personal experience, I wouldn't recommend this product to people. Not to say it's bad, but mine is and I have no clue how to make it work properly. Out of ideas, and probably the last time I'll be something high end that has such failures

Did you find this review helpful?
Manufacturer Response:
Dear Valued Customer,

I'm sorry to hear that you are experiencing intermittent crashing with your PC. This is absolutely not the type of experience we want any of our customers to have. ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. Based on the symptoms you have described, I recommend returning the device to your vendor for a refund/replacement or have it sent to ASUS for service under warranty through an RMA. I have linked our Online RMA tool below, or I'd be happy to help you through the process myself if you prefer. If you have any general or technical questions, please email me at cl-lane@asus.com and include a link to this review for reference.

Thank you for choosing ASUS!

Best regards,
Lane
ASUS Customer Loyalty – US Support
1/ 5
Crosshair Vii Hero not good 9/30/2019 5:56:06 AM

Pros: this motherboard isnt good because when I turn it on, Ram, CPU, and the Fans works, but not the GPU. Your monitor will say no signal.

Overall Review: this motherboard isnt good because when I turn it on, Ram, CPU, and the Fans works, but not the GPU. Your monitor will say no signal.

0 out of 7 people found this review helpful. Did you?
Manufacturer Response:
Dear Robbie,

Thank you for sharing for your experience regarding our product. We certainly value your feedback. It is unfortunate that your motherboard's PCI Express slot is not working. Are you using a known working GPU? I would like to gather more information to better assist you, please contact me at cl-justin@asus.com, I'm here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is #N191005675

Thanks for choosing ASUS

Regards,
Justin
ASUS Customer Loyalty - US Support
Ownership: 1 week to 1 month
Verified Owner
5/ 5
ASUS ROG Crosshair VII Hero AM4 8/21/2019 2:03:02 PM

Pros: Board is packaged very well and received it in good shape. Directions were well defined and easy to follow for building my system

Cons: Nothing so far, has been up and running for 3 weeks

Overall Review: I would recommend this to anyone wanting to build an AMD4 system and is easy to over clock with Ryzen 7-2700X

Did you find this review helpful?
1/ 5
Asus Customer Service should be negative eggs 8/14/2019 5:54:17 AM

Pros: None

Cons: See the review.

Overall Review: I work in customer service in my industry.

The reality is we all do. If you work in a restaurant, for instance, and the food is okay and the service is excellent, people will go back to that restaurant and give it another chance. If the product is fantastic but the service sucks, they will never go back.

ASUS Customer service is absolutely terrible.

My board is having issues with Aura - big surprise there - I actually bought as many ASUS products so that I could take advantage of Aura without any complications - and I am having a bunch of complications. I have been told that they will not ship me an advanced replacement board if I RMA it. I am basically to be without my work computer because of the program issues that they haven't solved. This is simply unacceptable on any level. Newegg is great - ASUS sucks - and I've bought my last product from them.

I am expected to be without my computer because they can't get it right? MAKE IT RIGHT ASUS so I can build and compute without worry that I will be without my computer!

1 out of 3 people found this review helpful. Did you?
Manufacturer Response:
Dear Stephen,

It is unfortunate you're having issues with your Aura Sync software. What issues are you having your Aura Sync? Do you have the latest version installed, and have you tried running it in as Administrator? Sorry for the inconvenience. I would like to gather more information to better assist you. I can be contacted at cl-justin@asus.com, or you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat. I'm here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is #N190851229

Thanks for choosing ASUS

Regards,
Justin
ASUS Customer Loyalty
Ownership: more than 1 year
Verified Owner
5/ 5
Absolutely My Favorite Board in a Long Time 6/19/2019 4:01:53 PM

Pros: - Overclocking king
- Tons of CPU options
- User profiles
- Update BIOS from the Internet
- Excellent RAM support
- Tons of tweaks and control
- Looks freaking awesome
- AURA Sync
- Very well built
- High quality components
- Lots of fan headers
- RGB headers
- LN2 if you're into that

Cons: - A while back one of the BIOS updates was buggy
- Not cheaper

Overall Review: This is the best X470 board on the market, hands down. Granted I went with stuff that worked well with Ryzen, but I've pushed my components to the edge with this thing. Will be a great stepping stone for the Ryzen 3000 series, too. I was able to overclock and tweak my 2700x to my heart's content. Best board I've ever owned! Pushes all my hardware to the max.

0 out of 1 people found this review helpful. Did you?
Anonymous
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Works as advertised. 6/7/2019 8:07:47 PM

Pros: USB 3.1 Gen 2, type A and one type C connector, two NVMe slots (though they share lanes with the PCIe slots)

It's been a workhorse board for a few months now, nothing to really complain about. Games run smooth with a ryzen 1700X and a GTX-1080ti

Cons: Price? Maybe?

Overall Review: Not a big fan of all the RGB lighting on this board. I had to disable all of it to sleep in the same room. Not worth deducting an egg, just know that if you have a window it's *bright.* The board also takes longer than I'm used to before POST finishes and lights up the monitor. So give it about an extra 8 seconds before you get worried. I'm getting the feeling with UEFI this is the new normal.

Did you find this review helpful?
Anonymous
Ownership: 1 day to 1 week
Verified Owner
4/ 5
Had to Update the BIOS Before it would boot 5/31/2019 5:14:22 AM

Pros: Not Sure Yet... Asus is Always the #1 Brand. Solid MB's. this board was expensive. I'm hoping it turns out to be worth it.???

Cons: out of the box, new build. Couldn't get it to but, finally dawned on me to download latest bios and flash the board through Bios... Worked,. Thank G*O*D... I was not feeling happy... :) Newegg excluding words like G*O*D and J*E*S*U*S. stick it in your a"" Newegg, whoever made that rule,. You Know where You're Going...

Overall Review: Asus/Newegg, Anybody,. could give people a heads up about stuff like this,. not everyone knows about this stuff... that last bios update, must've really been junk... what's going on Asus???

1 out of 5 people found this review helpful. Did you?
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