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ASUS ROG STRIX B550-I GAMING AM4 AMD B550 SATA 6Gb/s Mini ITX AMD Motherboard

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  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

Learn more about the ASUS STRIX B550-I GAMING

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Just what I wanted 7/25/2020 10:27:43 AM

Pros: - easy installation (good locations for ports)
- works flawlessly for me
- perfectly stable so far

Cons: - pricey (go for X570-I if available because the price difference is insignificant - I only bought this one because the higher end one wasn't available at that time)

Some minor ones:
- might be the case's fault, but the ports shield is 1-2 mm too far from the board and it's not trivial to plug in the USB-C port (needs some pushing around the shield)
- software support (Armory Crate) spins forever while installing drivers; had to install them manually

Overall Review: I value quality and stability and this board has proven to have them both.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
2/ 5
Lots of small issues here and there, probably due to early manufactured batch of brand new product? 7/19/2020 8:41:51 AM

Pros: - Solid 8+2 VRM, better than Gigabyte or ASRock
- Good chipsets used, like Intel Wifi6 and 2.5GbE

Cons: Possible early manufactured batch issue / bad lemon for the board I got:
- The Wifi 6 / Bluetooth chipset, when configured via BIOS as BT-only (so Wifi-disabled) is working intermittently, and often times may just disappear from the bus on boot-up.
- The whole Realtek S1220A audio is a massive nightmare. Driver feels unstable, and worse the audio jack doesn't properly detect audio cable insertion, so one of the audio port is locked in line-in only mode, preventing me from being able o connect my 5.1 audio setup. Also possible early manufectturing issues resulting in lots of background noise through speaker-out. Going through my GPU's HDMI-out audio removes all these problems, but then that defeats the purpose of the high-end audio chipset. :(

Poor User SW stability (this is not new, and is there for all Taiwanese mobo vendors):
- Armory Crate and online website drivers offer slightly different versions
- Aura sync and Armory Crate sometimes conflict with each other and brings down the on-board Aura connected LED lighting
- Audio Driver is a massive bloatware that installs too many tools and apps, and does not allow the end user to choose what to install instead

Overall Review: Go the board delivered just a few days ago, and having wasted too much time trying to get this board to work right. :(

6 out of 8 people found this review helpful. Did you?
Manufacturer Response:
Dear lawlaw,

We certainly understand your disappointment with the quality of the product that was received and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we release it worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Have you already contacted your Place of Purchase for an exchange? Please provide me with more details on this situation so we can take the appropriate steps to get these issues straightened out. You can reach me at cl-adrian@asus.com. Your case for reference is N200766274.

Thank you for choosing ASUS!

Best Regards,
Adrian
ASUS Customer Loyalty – US Support
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