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ASUS ROG Zephyrus G GA502DU-PB73 15.6" 60 Hz IPS AMD Ryzen 7 2nd Gen 3750H (2.30 GHz) NVIDIA GeForce GTX 1660 Ti 8 GB Memory 512 GB SSD Windows 10 Home 64-bit Gaming Laptop

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  • GeForce GTX 1660 Ti Max-Q Design 6 GB GDDR6
  • AMD Ryzen 7 2nd Gen 3750H (2.30 GHz)
  • 8 GB Memory 512 GB SSD
  • 15.6" 1920 x 1080 IPS-Level Anti-Glare
  • 14.17" x 9.92" x 0.78"-0.80" 4.85 lbs.
  • 1 x HDMI 2.0
  • 1 x USB 3.1 Gen 2 Type-C
  • 3 x USB 3.1 Gen 1 Type-A

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS GA502DU-PB73

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
5/ 5
great product 11/19/2019 5:45:07 PM

Pros: The display looks pretty good and the bezels are small, the performance is good, bezels and the form factor are great

Cons: The display could be brighter
You should add another stick of ram since I gained 10% in cinebench
pretty loud underload

Overall Review: overall great, especially if you are into VR and upgrade the ram

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
3/ 5
Decent Preformance, Meh Screen, Fan buzzing issues. 11/2/2019 10:11:02 PM

Pros: -This is a great price to pure gaming preformance. Can run anything I through at it even modern triple As
-While not exactly ultralight it is portable compared to other gaming laptops.
-Battery life has not been an issue

Cons: -Screen is dim and colour is not that good.
-No webcam
-The fan noise under high load gets pretty loud
-After about 2 weeks of use on the first laptop I got there was suddenly a buzzing noise coming from the fan on the right of the laptop. I returned and got a replacement laptop thinking it was a defect. The new laptop seemed ok until a couple weeks in again the exact same buzzing sound.

Overall Review: Other then what appears to be a manufacturing issue with this model causing fan buzzing on multiple laptops I have tried it is all around good. Unfortunatly I just can't stand the buzzing so I'm returning it again and this time going to see if I can get another make/model.

1 out of 2 people found this review helpful. Did you?
Manufacturer Response:
Dear Cory M,

It's regrettable to hear you've encountered issues with your laptop's fan. Is the noise present when placed on a flat hard surface? Is it only occurring at high load? Please reach out to me at your earliest convenience and I'll sure to provide any answers and/or resolutions to your product issues as quickly as possible. You can reach me at cl-adrian@asus.com. Your case for reference is N191111414.

Thank you for choosing ASUS!

Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Issues across the board 10/25/2019 5:49:07 PM

Pros: Good price point
Fast processor
Good graphics card
Decent SSD
Slim and good battery life

Cons: Processor underclocks and stays stuck at 0.39Ghz
Audio driver issues
Usb driver issues
Comes with Windows Home

Overall Review: I wouldn't recommend this until ASUS fixes the problems with the BIOS and the Drivers. This computer is unstable.

1 out of 4 people found this review helpful. Did you?
Manufacturer Response:
Dear Jean P.,

Thank you for taking the time to write this informative review. ASUS integrates long-lasting, premium components, plus exclusive smart DIY designs across the board — ensuring the best gaming experiences. Please proceed to update your BIOS and drivers to the latest version for optimal stability; you can locate the files at our Online ASUS Help Desk. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Your case for reference is N191087856.

Thank you for choosing ASUS!

Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Ownership: 1 week to 1 month
Verified Owner
4/ 5
A solid laptop at this price point 9/27/2019 1:23:43 PM

Pros: -Very nice build quality and aesthetic
-Good balance of CPU/GPU power for gaming
-Solid performance
-Excellent battery life
-Nice keyboard
-Easy upgradeability

Cons: -Some backlight bleed on screen (not terrible though)
-Screen could be brighter, it's a little dim in certain environments

Overall Review: If you're considering this laptop, factor in a second stick of ram and consider upgrading the wireless card, these cheap and easy upgrades really made a big difference. Overall, I'm very happy with this laptop.

Did you find this review helpful?
Anonymous
5/ 5
Amazing laptop for this price 9/18/2019 7:44:49 PM

Pros: - Ryzen 7 CPU
- Slim design
- lightweight
- Ideal cooling
- Sturdy build
- Long lasting battery at average of 7 to 8 hours when not gaming and honestly, I was not expecting this much life from a gaming laptop
- Keyboard feels nice and has decent key travel

Cons: - Display is dim. I had issues when using at a cafe or library
- Trackpad is just okay. Not the best. Feels a little bit cheap
- Killer wifi card which is not the fastest and it got nowhere close to my home internet speed

Overall Review: I have no idea why the other reviewers are mentioning the specs that are not provided by Asus. 6 GB RAM? What? This laptop comes with 8 GB soldered and one slot open for adding more RAM. Also, the specs nowhere say that it is a 120 Hz panel. It is a 60 Hz panel. There is another model with 120 Hz panel but this is not the one. The reviewer probably read the specs from somewhere else and complained about it here.
Overall: I am very happy with the laptop. Just upgraded the RAM and now it is a beast. Oh, and there is an extra slot for an SSD (PCIe) so you can increase the storage even more if 512 GB is not enough for you.

7 out of 7 people found this review helpful. Did you?
Ownership: 1 day to 1 week
Verified Owner
1/ 5
Great laptop but doesn't come with adverted specs 9/14/2019 8:12:54 PM

Pros: ryzen/1660 ti is a great combo and can run most games with ease, if it wasn't for the Cons

Cons: was advertised as have 8 GB of ram but only came delivered with 6 GB. this seriously bottle necks the performance and make most games struggle

Overall Review: would be a perfect bang for buck option a reasonable price rage, but the deceitful advertising runes its glory

1 out of 6 people found this review helpful. Did you?
Manufacturer Response:
Dear Gavin B.,

Thank you for your review. I'm sorry to hear that your machine came with 6 GB of RAM, please accept my apologies. This is absolutely not the type of experience we want any of our customers to have. Are you verifying the RAM amount via software or visually checking the module? Did you purchase a new product, or a used/open box unit? ASUS does not produce a 6 GB variant of this laptop, please get in touch with you reseller or vendor for a return. If you have any general or technical questions, please email me at cl-lane@asus.com and include a link to this review for reference.

Thank you for choosing ASUS!

Best regards,
Lane
ASUS Customer Loyalty – US Support
Ownership: 1 day to 1 week
Verified Owner
1/ 5
Beware... 7/26/2019 3:11:52 PM

Cons: Claims 120hz display in description, is actually 60hz. What is this some sick joke? Use the term "up to 120hz" on this specific item even though it refers to another model. If this isn't something i'm missing ill be returning the item and will never buy another ASUS product, or from newegg for allowing these misleading descriptions. I consider myself somewhat knowledgeable on computer hardware, and you fooled me, How can i ever trust this wont happen again buying asus or using newegg? That was the #1 reason I bought this and not something else. Just sickening

Overall Review: f this isn't something i'm missing ill be returning the item and will never buy another ASUS product, or from newegg for allowing these misleading descriptions.

3 out of 21 people found this review helpful. Did you?
Manufacturer Response:
Dear Eric M,

Thank you for your feedback on this model, We truly appreciate you taking the time out to let us know. Firstly, We would like to extend our sincerest apologies for any inconvenience this may have caused you. Please reach out to me at your earliest convenience and I'll sure to provide any answers and/or resolutions to your product issues as quickly as possible. You can reach me at cl-adrian@asus.com. Your case for reference is N190796093.

Thank you for choosing ASUS!

Best Regards,
Adrian
ASUS Customer Loyalty – US Support
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