Does the kettle have any safety features?

Yes, the kettle has Boil Dry and Overheat Protection for safety.

What is the capacity of the Borosilicate Glass Kettle?

The capacity of the Borosilicate Glass Kettle is 1.7 liters.

Hello, Thank you for contacting us with your question. The item is brand new. It will come closed in the original retail package with manufacturer seal. Normally, if the item was refurbished or open box it would be listed on the product page. Thank you, Newegg Support