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3 out of 5 eggs Support is lacking 02/12/2017

This review is from: 100% Free Wireless Internet w/ SuperNova 4G LTE / 3G Hotspot - FreedomPop

Pros: 500 MB of free LTE-only data on a Big 4 network after jumping through some hoops

Cons: FreedomPop is a Sprint MVNO (uses Sprint's network), which has the smallest footprint of the Big 4

There is no support phone number listed or ticketing system (the ticketing system will give you an ambiguous error if you make too long of a ticket, or refer you to the forums and KB articles). All support is handled through their forums, where it may take up to a day for response - and the first response for me was "what is your account email address?" even though my forums account used the same email address. Their forums are not available via their device if your account is suspended or you are having other account problems, so you will need a separate internet connection for troubleshooting.

If you go over your data limit, your account is automatically suspended and will not be re-activated by providing a credit card, turning on automatic top-up, or otherwise buying a plan. You must get this fixed through the forums.

Other Thoughts: from https://support.freedompop.com/app/answers/detail/a_id/2117/kw :
FreedomPop uses Automatic Top-up to ensure you are never left without mobile data access when you exceed your monthly plan limits. The default top-up amount is $15. You can turn off this feature at any time. In any month your usage is within 100mb of your monthly plan broadband capacity limit, or in which your account balance falls below $2 credit, your account will be charged using the primary payment method on your account.

Please note: If you are using a Global SIM card, instead of a device from FreedomPop, you will be charged the $15 Top Up when your usage is within 20MBs, instead of 100MBs

Keep in mind, we do limit a user to seven top-ups per month.

When you disable Automatic Top-Up, your account will be suspended when you reach the top-up threshold. Because actual usage may be delayed, to protect ourselves from fraudulent activity and leakage, you must have at least $5 in credits to turn off the Automatic Top-Up feature.

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3 out of 5 eggs Works, but support is lacking 02/12/2017

This review is from: FreedomPop 100% Free Mobile Phone Service w/ 3-in-1 Global SIM Card Kit

Pros: Free 500 MB of data, unlimited voice and text on a Big 4 provider.

Cons: FreedomPop is a Sprint MVNO (uses Sprint's network), which has the smallest footprint of the Big 4

There is no support phone number or ticketing system (the ticketing system will give you an ambiguous error if you make too long of a ticket, or refer you to the forums and KB articles). All support is handled through their forums, where it may take up to a day for response - and the first response for me was "what is your account email address?" even though my forums account used the same email address. Their forums are not available via their device if your account is suspended or you are having other account problems, so you will need a separate internet connection for troubleshooting.

If you go over your data limit, your account is automatically suspended and will not be re-activated by providing a credit card, turning on automatic top-up, or otherwise buying a plan. You must get support through the forums.

Other Thoughts: from https://support.freedompop.com/app/answers/detail/a_id/2117/kw :
In any month your usage is within 100mb of your monthly plan broadband capacity limit, or in which your account balance falls below $2 credit, your account will be charged using the primary payment method on your account.

Please note: If you are using a Global SIM card, instead of a device from FreedomPop, you will be charged the $15 Top Up when your usage is within 20MBs, instead of 100MBs

Keep in mind, we do limit a user to seven top-ups per month.

READ FULL REVIEW
Bitdefender Total Security 2015 3 PCs / 2 Year - Download
  • neweggOwned For: 1 month to 1 year

5 out of 5 eggs Great software, no aut-renewal if bought through Newegg 01/09/2015

This review is from: Bitdefender Total Security 2015 3 PCs / 2 Year - Download

Pros: Top rated software for detection, speed, and virus/malware removal across av-comparatives.org and many other tests - I've yet to come across something that will infect this for my testbed VMs (a couple of which I try to infect) and on client PCs. Other top AV software has fallen to some of the sludge I've tried to backtrack from client PCs. Fast.

Cons: If you purchase direct from BitDefender and don't read medium print (not even fine print), you are signing up for auto-renewal. But that doesn't apply to this item, so why even bring it up unless you are just trying to trash BitDefender's brand.

Other Thoughts: There is no auto-renewal if bought through Newegg. Don't pay attention to people who bought it somewhere else and want to trash BitDefender just because they think reading is overrated.

There are some extra features here that have better alternatives, often even free alternatives. Take 'em or leave 'em.

Buy from Newegg on sale - otherwise, on new computers, you can search for "BitDefender Lifetime edition" and the first ad will be a great deal.

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Oesten N.'s Profile

Display Name: Oesten N.

Date Joined: 06/07/07

  • Reviews: 4
  • Helpfulness: 2
  • First Review: 08/13/13
  • Last Review: 02/12/17
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