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Rosewill RTOB-11001 6 Slice 12
  • Verified Owner
  • neweggOwned For: less than 1 day

4 out of 5 eggs Not Equipped for Broiling 06/19/2013

This review is from: Rosewill RTOB-11001 6 Slice 12" Pizza Black Toaster Oven

Pros: Good price, spacious, adequate low-tech controls (maybe a plus), attractive appearance due to large glass oven door

Cons: It has no broiler rack. The manual instructs that the broiler rack be inserted in the drip pan for use in broiling or roasting. Although a broiler rack is not shown in the picture or description, it is misleading to advertise this unit as a Toaster Over "Broiler". The idea behind broiling to cook with direct heat, with the fatty juices falling in the drip pan. The food being cooked is separated from being immersed in its own fat by being elevated by a broiling rack. Rosewill tech support was of no help and rather curt, stating that the manual had generic instructions and the unit had no broiler rack. I deducted on star for the lack of an essential item like the broiler rack.

Other Thoughts: I got lucky and converted an orphan rack of unknown origin that I had saved for "who knows what". After a few minutes of clamping in a vise, hammering, cutting and bending, I was able to come up with a broiler rack that is serviceable.

Olevia 42
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

3 out of 5 eggs Olevia Customer Support Stinks 01/08/2008

This review is from: Olevia 42" 720p LCD HDTV w/ATSC Tuner - 242V

Pros: Great picture. Good tuner - pulled in 19 digital and 16 analog channels from a rural antenna.

Cons: Olevia customer service deserves its terrible reputation. It took about 45 minutes to get an answer to my query. Although the supplied manual states that a HDMI cord comes with the 242V set, it does not. According to their rep, it does come with the 242T model, but this difference (there are others as well) is not disclosed up front in the specifications. Their technical support rep was very snide and condescending in his justification of this shell game.

Other Thoughts: I was prepared to buy more Olevia products until my experience with their technical support rep. I have lowered my rating of this product accordingly. Caveat Emptor.


Philip S.'s Profile

Display Name: Philip S.

Date Joined: 03/27/01

  • Reviews: 2
  • Helpfulness: 1
  • First Review: 01/08/08
  • Last Review: 06/19/13
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