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Total Defense Premium Internet Security - 5 User
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs SCAM 05/13/2014

This review is from: Total Defense Premium Internet Security - 5 User

Pros: There are absolutely no PROS associated with this product.

Cons: Slowed the performance of my PC
Required credit card activation to submit mail in rebate
Customer service is a joke
Company refused to honor mail in rebate

Other Thoughts: I purchased this as part of a combo with a cable modem that included a mail in rebate. I sent in the rebate form and they claimed that I did not send in the UPC code. I have a photocopy/picture of the UPC code attached to mail in rebate form but they still would not honor the rebate. Their mail in rebate is an absolute SCAM. Reading other reviews it seems like this is common practice with this company. I can't understand how this practice is even legal. I will never use their product again. I am an IT Consultant and I have made sure all of my clients know to stay away from their product as well.


Sunny S.'s Profile

Display Name: Sunny S.

Date Joined: 07/14/11

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 05/13/14
  • Last Review: 05/13/14
  • Most Critical Review: 1 out of 5 eggs
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