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Newegg’s Global Expansion Now Offers Localized Payment Options, Enhanced Customer Service and a Greater Product Selection

2017/11/02 Press Release

Company Continues Growth in Asia Pacific, Europe, Latin America and the Middle East

November 2, 2017 – Los Angeles, CA – Newegg, the leading tech-focused e-retailer in North America and a growing force in global e-commerce, today unveiled key operational milestones in its expansion throughout parts of Asia Pacific, Europe, Latin America and the Middle East.

“Scaling our business internationally has been one of the most rewarding challenges in our company’s history,” said Danny Lee, Newegg’s CEO. “Extending the Newegg experience to customers in these countries brings us much closer to our goal of being the tech e-commerce destination preferred by customers across the globe.”

Newegg stated its intent to reach a total of 50 countries with a beta program that initiated its global expansion effort in June. Newegg ramped up its global infrastructure significantly since the beta launch, and today reports key growth metrics in nearly all of those 50 countries. In particular, Newegg now offers:

Growing Product Assortment: Newegg’s product count in each of the 50 countries it serves now averages hundreds of thousands of SKUs, with the goal of exceeding a one-million SKU count average in 2018.

Localized Payment: The majority of international customers can now pay in their local currency, using credit cards, e-Wallet payment options such as PayPal, as well as localized payment methods such as direct transfer and debit cards in select countries. Newegg continues to invest in optimizing the site to offer a truly localized shopping experience for its international customers. To that end, Newegg is proud to announce that paysafecard will soon be available as a payment method on Newegg.com in select countries.

PayPal: Now customers in 48 of the 50 countries Newegg currently serves can purchase with PayPal, one of the best-known payment-solution providers in e-commerce. Furthermore, customers in select countries in Asia Pacific and Latin America will be eligible for a 10% discount on purchases made via PayPal (offer valid Nov. 6 – Dec. 31 in select Asia Pacific and Latin American countries, $10 maximum discount).

Customer Service: Newegg is expanding customer service support internationally, with local support now available in a total of 11 languages.

Simplified Pricing: Streamlined pricing now includes duties and other fees up-front at checkout as part of the initial purchase price – no need to worry about figuring out duties after the order has been shipped.

Despite Newegg’s rapid global growth, the company still delivers a consistent, reliable shopping experience to its vast network of customers. The company hand-selects its marketplace sellers, ensuring all sellers on the Newegg platform reflect the company’s commitment to quality, value and customer service.

About Newegg
Newegg Inc. is the leading electronics-focused e-retailer in the United States. It owns and operates Newegg.com (http://www.newegg.com) which was founded in 2001 and regularly earns industry-leading customer service ratings. It now has a global reach to more than 50 countries in Europe, Asia Pacific, Latin America and the Middle East. The award-winning website has more than 32 million registered users and offers customers a comprehensive selection of the latest consumer electronics, entertainment, smart home and gaming products, consistently ranking as one of the best online shopping destinations. Newegg Inc. is headquartered in City of Industry, California. Newegg also operates NeweggBusiness.com and Newegg.ca.



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