Adorama is one of the nation's largest Photographic retail and mail order suppliers. For over 35 years we have been serving professionals as well as amateurs in the photographic, video, digital imaging and Astronomy fields. We offer the best combination of quality services, vast selection, knowledgeable staff, and competitive pricing.
Adorama Camera is your #1 source for the best and newest products in the photographic industry, and the largest inventory of items such as Digital Cameras, Digital Camera Accessories, Memory Cards, 35mm Cameras, Medium Format Cameras, Lenses, Video Cameras, TV's, MP3 Players, Binoculars, Telescopes, Scanners, Inkjet, Dye-Sub & Laser Printers, 3D Printers, Office Multi-function Fax machines, Shredders, Projectors, Inkjet Paper, Photographic Accessories, Filters, Batteries, Cases, Tripods, Flashes, Lighting & Studio Equipment, Film, Darkroom Products and Audio Video Equipment. We now carry Birding and Rifle scopes and other hunting accessories.
All new equipment comes with all of the factory included accessories, including a full manufacturer's warranty, unless otherwise noted.
We only post items that are in-stock and ready to ship.
- Returns Policy
For the first 30 days after your purchase you may return merchandise for a full money back refund, excluding any shipping charges. All returns must meet our guidelines.
Returned or exchanged products must be in brand new, mint condition, and have all original manufacturer's packaging, materials, and accessories, including instruction booklets, packing inserts, and blank warranty cards.
Merchandise missing the original Universal Product Code (UPC) cannot be returned. The original manufacturer's labeled packaging should be enclosed within an outer shipping box. Please do not write or place shipping labels or stickers on the manufacturer's packaging.
Securely package the product and include the filled out Return Merchandise Form and a copy of the original invoice.
We recommend a shipping method that provides tracking and insurance.
7 Slater Drive
Elizabeth, NJ 07206
The return shipping cost (the cost to send an item back to us) is not refundable.
Please allow up to five business days after we receive the package for your return/exchange/refund to be processed. An e-mail confirmation will be sent to you once the return is processed through Newegg.
Important Note for international customers: Please mark the item as "VENDOR RETURN" to avoid duties and customs.
Items that cannot be returned
Items from the following categories may not be returned once opened:
•Software, Film, Paper, DVDs and video tapes, Bulbs and flash tubes, Batteries, Ink cartridges, Memory cards, Any item which has been removed from its "blister-pack"
•Printers cannot be returned once toner, ink, or ribbon cartridges have been installed.
•Notebooks, Netbooks, Tablets, iPads and Computers cannot be returned or exchanged once opened or unwrapped.
•Underwater photography equipment cannot be returned once it has been used in water.
•Cell phones and smart phones will only be accepted for credit or exchange if they register less than 10 minutes cumulative talk time and show no sign of use. Defective phones will be exchanged for the same model only.
If the above conditions are not met, Adorama has the right to refuse the return or charge a restocking fee.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.