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Ben W.

Ben W.

Joined on 11/19/04

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Product Reviews
product reviews
  • 2
Most Favorable Review

Great Case

Antec Three Hundred Black Steel ATX Mid Tower Computer Case
Antec Three Hundred Black Steel ATX Mid Tower Computer Case

Pros: This is a great case for the money. All the inside edges are rolled over so that it doesn't cut you. Plenty of room for your stuff. Stock fans are very good, and quiet. Thumbscrews included.

Cons: It's a little heavy, but it is a pretty solid steel case.

Most Critical Review

Doesn't work out of box

Linksys DPC3008 Advanced DOCSIS 3.0 Cable Modem
Linksys DPC3008 Advanced DOCSIS 3.0 Cable Modem

Pros: None

Cons: Out of the box it seems to work, when traffic flows through it it reboots repeatedly(every 1-15 minutes when traffic is present). I worked some with my isp to see if it was a problem on their end(it isn't) and I didn't act quickly enough to return it to newegg. I called linksys, after about 3 hours and 2 call backs they said it was defective and should be replaced. They approved me for an RMA and told me to call back M-F 6am-8pm to setup the return. I called back and after another 45ish minutes waiting for them to pull up my record, they indicated that I could pay to ship my broken one back to them, or I they could put a hold for $115.00(more than I paid for the new one) on my credit card and they would ship me another one. Then I could pay to ship my broken one back and they would release the hold. Also they were going to give me a not used but not new replacement that was pulled to make room for newer models and was refurbished, and it would come with a 90 day warranty.(NOT 1 year like the one that never worked). I asked the customer service lady if I could speak with her supervisor and she said "Why?, they are just going to tell you the same thing. If you go on-line to process it, it will also be the same" I insisted and she refused to put me in touch with a supervisor. This is awful service from linksys, I'm going to be mailing my junk back to them and maybe we'll see if it works when it comes back. I'm never buying a linksys anything again(this is my 2nd linksys cable modem the docsis 2.0 one still works great even at 6 years old), but I'll never ever buy another cisco, linksys or belkin product if this is the support I'll have to deal with. If any linksys support lurkers out there my case number is 130406-000-279

Overall Review: If I could put -5 stars I would, I also wish more of these issues had been in the comments when I purchased mine.