Date Joined: 10/04/08
Pros: Was on sale, so price was ok...
Cons: I owned this product for a week, and I had to send it in for an RMA on my dime.
took a month and a half but they did replace the main board and fix it.
5 months later....
Right hinge is broken and the frame around the screen is coming undone. We had to duct tape the cheap plastic frame together.
I would do another RMA, but after the horrible experience with Acer's customer service, I think i will just use it till something else on it breaks.
Overall Review: DO NOT BUY!
To whoever responds from Acer, NO THANKS! I don't want to go to your website and spend 2 hours trying to navigate that monstrosity of a website, fill out the right forms, and send in all the right paperwork. I don't want to talk to another unhelpful customer service agent who does not believe that something is actually wrong with the laptop. I don't want to pay for the postage and insurance to send your terrible product back to you. I don't want to wait 1-2 months while I pay to rent another laptop in the meantime. I don't want to cross my fingers and hope you guys don't somehow try to blame me for the terrible product not working and charge me for repairs.
I will never buy another Acer product again, and as soon as this review is deleted, you better believe I will be putting it right back up.