Buggy11/15/2018 8:23:24 AM

Pros: Ax built in for future generation. Sleek look and speed

Cons: WIFI randomly drops out on all of my wireless devices. One time, router disabled radio band by itself. As a result, lost connectivity to all of my wireless devices for good until manually turned it back on. Tried few settings on both 2.4 and 5ghz inside the router, nothing worked. Wireless log doesn't show anything noteworthy regarding connectivity issues, so hard to know what exactly causing the WIFI to drop randomly. Maybe, its firmware require an upgrade. Hope Asus tech team will look into this expensive piece of device and fix the issues that are causing devices to lose connection.

Overall Review: It's a future generation device, like it for its speed and sleek design but wouldn't recommend people to wait until issues related to WIFI are sorted out. It could also be some mismatched settings inside the router, trying out on few settings change and see if that fixes it. Will post the solution here if the solution I tried fix it.

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Manufacturer Response:
Dear Omar M., Thank you for sharing your feedback with us. I am sorry to hear about the connectivity issues that you have experienced. This is not a common issue nor is it what we intend for our customers. Can you confirm the firmware version that you are running? I would recommend having it updated to the latest Version For manual installation you can find the file at our online help-desk at the following link: https://www.asus.com/us/Networking/RT-AX88U/HelpDesk_Download/. If the issue persists, or if you have any further questions or concerns you can email us at customerloyalty@asus.com and use the link to this review as a reference. Please have a wonderful day. Thank you for choosing ASUS. Best regards, Abigail. ASUS Customer Loyalty.