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CRAIG H.

CRAIG H.

Joined on 10/27/02

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Product Reviews
product reviews
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Most Critical Review

Horrible Warranty Experience

Crucial 16GB (2 x 8GB) DDR3 1600 (PC3 12800) Desktop Memory Model CT2KIT102464BA160B
Crucial 16GB (2 x 8GB) DDR3 1600 (PC3 12800) Desktop Memory Model CT2KIT102464BA160B

Pros: My old Made In USA Crucial Memory with the same designation worked flawlessly for five years.

Cons: The new Made in China memory worked for 15 minutes before locking up. One chip was bad. Because I waited 30 days before having time to install I had to deal with Micron for the RMA. The first Micron technician stated that I needed a matched 4 chip (2 dual channel) set and needed to return all 4 chips including the USA chips. BIG MISTAKE. Crucial then sent 4 unmatched, used, recertified chips that would not run or even be recognized. This was followed by three more replacement sets of re-certified chips that did not work. This was in spite of the last person stating clearly that I would finally receive a new, retail, sealed dual channel replacement that upon arrival was yet another set of re-certified chips that were not compatible with the second channel. I finally pulled all four, was never able to get my own USA chips back and wrote it off as a loss. I will NEVER buy from Micron again, have sold my Micron stock, will sell cheaply my Micron chips and will find a four chip set of dual channel chips from another manufacturer.

Overall Review: NO I do NOT recommend these to anyone. If you do buy them, install them early and return them to Newegg if there is a problem. Newegg customer service has been great, not so good with Micron Crucial.