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Steven B.

Steven B.

Joined on 12/02/16

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Product Reviews
product reviews
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Most Critical Review

No Straps in box. 2 weeks and still nothing from support.

MSI - - Intel Core i7 6th Gen 6820HK (2.70GHz) - NVIDIA GeForce GTX 1070 - 16 GB DDR4 - 512 GB SSD - Windows 10 Pro - Gaming Laptop (VR ONE 6RE-006US )
MSI - - Intel Core i7 6th Gen 6820HK (2.70GHz) - NVIDIA GeForce GTX 1070 - 16 GB DDR4 - 512 GB SSD - Windows 10 Pro - Gaming Laptop (VR ONE 6RE-006US )

Pros: Small, light, and powerful. Powers HTC Vive without issues.

Cons: The box was missing the backpack straps that allow you to wear the computer. 2 weeks dealing with MSI support and I still do not have a set of straps. Currently a $2,300 paperweight.

Overall Review: Having gotten used to Microsoft and Apple customer support, MSI's support is a total deal killer. Days to get short uninformative email responses, calling support just keeps pushing me back to email. No commitment on when they will resolve the issue. What a let down for Christmas day.