Date Joined: 07/14/20
Pros: The spec list ad price of this laptop made it a great sound option for a mild work load, but we received it with a cracked screen
Cons: After dealing with Newegg before, sending the laptop back wasnt a big issue. Yet, it took almost an entire month to receive word that there wasnt any of this specific laptop available and that we were going to get a refund. Granted given everything going on with Covid-19, I'm not very surprised, but atleast some communication that wasnt weeks apart would have been nice or maybe some similar suggestions or something to help soften the blow of waiting for a month.
Overall Review: Overall, good quality feeling laptop, not as great customer service as I was hoping, I still will be buying from Newegg again, just left a bad taste in my mouth.