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LEEARL H.

LEEARL H.

Joined on 11/13/02

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Most Critical Review

Not a Happy Camper

ASUS A8N5X 939 NVIDIA nForce4 ATX AMD Motherboard
ASUS A8N5X 939 NVIDIA nForce4 ATX AMD Motherboard

Pros: Bought two A8N5X two weeks ago. One works great, the other was DOA. Have been a big fan of NEWEGG and ASUS in the past. Will give a 3 egg rating because of the one good MB.

Cons: Was shipped one good MB and one DOA. Wouldn't turn on the power supply. I have been working with computer hardware for over 20 years and have used dozens of ASUS MB's before. My problem with Newegg is that they ship a dead MB and then tell you to contact ASUS for help. ASUS support is a joke these days. Have been trying to contact someone there for over a week and haven't succeded yet. Had to order another one because I need it and have no idea how long it's going to take getting the bad one replaced.

Overall Review: Spent hours verifing the dead MB. All components worked fine with the good one. Must be a bad power transistor the turns on the power supply. Went to the ASUS online support link supplied by Newegg and tried at least 10 times to submit my request and each time got a "unable to connect to server, try again later" message. Got another link to their help desk and it times out. Now trying to call them, not a toll free # BTW. No luck so far.

seller reviews
  • 1

Everything as expected.

I have used Adata products for several years and no issues at all. Would recommend to other customers.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory
12/27/2018