Pros: Mr. Manuel, #130 was the most patient, knowledgeable, and caring technician ever. We spoke for over an hour. He walked me through everything. I cannot speak highly enough regarding this man. I who can do arterial sticks, and intubation, knows nothing regarding this stuff. Bless Mr. Manuel.

Cons: There are no cons. Not with Manuel.

Overall Review: This man should be made CEO of the corporation. If every company I had to deal with on the phone had a Manuel, then it would be a treat, instead of hell talking with a tech. He was great, as was the experience.