No low profile brackets2/22/2019 9:39:08 AM

Pros: not installed

Cons: Despite being listed as having low profile brackets, none exist. Low profile was the only reason I purchased this card. I have already sent back one card to Newegg with RMA note stating missing brackets. I just received another one and this is also missing the brackets. If you need low profile please do not buy this card. For MSI support when you reply. I saw your reply to the other customer and was not impressed. If it is advertised as being low profile, that is the only reason some users buy it. You have not attempted to rectify the problem and have just made other customers angry.

3 out of 6 people found this review helpful. Did you? 
Manufacturer Response:
Dear Valued Customer, Thank you for sharing your experience with the MSI product. We certainly value your feedback and please accept our sincerest apologies for any inconvenience you have experienced. Per Newegg's Refurbished policy, some accessories may be missing from this refurbished card (as it comes from a third-party source). We can go ahead and check our inventory and see if we can send out a low-profile bracket to under the warranty. If you have any further questions regarding this product or have any suggestions for improvement for us, please do not hesitate to contact us directly at usreview@msi.com and we will be more than happy to assist you. If you would like to inquire about bracket availability for this particular card, please feel free to contact our technical support department directly at 626.271.1004 from M to F, 9am to 6pm Pacific Standard Time. Thanks for choosing MSI! Best Regards, MSI Review Team | JC02222019002 | usreview@msi.com
Works okay within limits.2/22/2017 10:32:59 AM

Pros: Cheap, but functional.

Cons: - European power adapter. If you are North American this can be a gotcha if you didn't look at the title close enough. - Android 4.4. Currently not upgradable. This will prevent installing Kodi Krypton as it falls below the minimum requirements. Other issues such as some streaming video apps at full screen will not display. - Shipped from China Post, so anticipate a long delivery time with minimal tracking.

Overall Review: - Remote for these is a bit wanting, typical for this style of Android box. It is well worth the money to acquire a wireless keyboard/touchpad and put the remote in a drawer.

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