Pray it never breaks2/27/2012 9:54:36 AM

Pros: Great physical feel which is highly modular and customizable. Highly sensitive and accurate sensor.

Cons: ZERO customer service. My left mouse button broke about 15 months in. The product carries a two-year warranty, which would be great if only I could get some sort of response from Mad Catz. They've yet to respond to my first ticket (which I opened 22 days ago) with anything more than a message which essentially said "Get back to us if you still need help." (This took them nine days to send.) I replied immediately that yes, I still need help with my mouse that, while expensive and nice when it works, is not capable of self-repairing mechanical failures. It has now been two weeks since I "renewed" my ticket with them and they still have not even replied. I guess it's time to start badgering them for a refund so that I can invest in a mouse from a more better company.

3 out of 3 people found this review helpful. Did you? 
Verified Owner
Ownership: 1 month to 1 year
Good while it lasted7/21/2011 1:16:09 PM

Pros: Simple to set up, switch to toggle ports on/off, decent price.

Cons: This is my first disappointment with a Rosewill product. Hub died in a little under 8 months, which seems better than some other people's experiences. Based on what I've read about their RMA process I'm not going to bother, particularly given the price of the product.

Did you find this review helpful? 
Manufacturer Response:
Dear Valued Customer, Thank you very much for purchasing this unit. We strive to provide the most reliable and highest quality products to our customers. Please kindly contact the Rosewill support team either via phone at 800-575-9885 or via email at rma@rosewill.com so we may assist you with a replacement. We are eager to assist you in any possible way and look forward to hearing from you soon. Thanks, Rosewill Customer Care
The best7/16/2009 2:17:17 PM

Pros: Perfect discs. Zero coasters, better-quality print than Memorex (my previous favorite) and you can print right to the center (hub-printable)!

Cons: They're not free, but you get what you pay for.

Overall Review: Buying my second pack now and Verbatim has earned my respect.

1 out of 1 people found this review helpful. Did you? 
View: 
TOP