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Austin B.

Austin B.

Joined on 06/16/11

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Product Reviews
product reviews
  • 3
Most Favorable Review

Check your case first!

BYTECC Bracket-35225 2.5" HDD/SSD Mounting Kit For 3.5" Drive Bay or Enclosure
BYTECC Bracket-35225 2.5" HDD/SSD Mounting Kit For 3.5" Drive Bay or Enclosure

Pros: It's a plastic bracket that makes a 2.5" drive fit in a 3.5" slot. Not a groundbreaking advancement in computer components, but it does what it says on the tin. Comes with 8 screws. Looking at the box, I see that it actually has spaces for 2 drives, so that's pretty cool. You only need one if you're getting 2 SSDs. Good if you have limited case area or don't want to spend another 5 bucks. Unfortunately, my fancy mid-tower case actually has hard-drive slots that will accomodate 2.5" drives, so purchasing this item was unnecessary. I'll keep it around if I ever have use of it. The return process will cost more in my time than this thing is worth anyhow.

Cons: It's plastic. Sturdy plastic, but plastic nonetheless. Don't tighten the screws too much or you risk cracking it. That's just common sense, I hope.

Most Critical Review

Incompetent Tech Support Stuck Me with a Defective Monitor

Acer H6 H276HLbmid Black 27" 5ms HDMI IPS panel Widescreen LED Backlight Monitor 250 cd/m2 1,000:1
Acer H6 H276HLbmid Black 27" 5ms HDMI IPS panel Widescreen LED Backlight Monitor 250 cd/m2 1,000:1

Pros: Large monitor, conservative bezel, HDMI

Cons: No Display Port, Inputs are high on the back, base feels flimsy, glares easily The monitor has ghosting on the boundaries between high and low-contrast areas. For example, scrolling a webpage with light text on a darker background. This problem disappears with the monitor set to high levels of brightness and contrast but those settings very quickly begin to irritate my eyes so it is not a fix.

Overall Review: I contacted Acer Technical Support and spoke to a representative who was clearly had English as a second language, and was struggling to understand my issue. I described the problem very clearly in the Cons section. I gave a similar description to the rep. Even with her poor English skills, the rep was able to understand the problem I was having and opened a repair ticket. I agreed to ship the monitor from California to their repair center in Texas (which cost me $30 for the cheapest ground option plus insurance) under the pretense that it would be repaired and returned to me. The monitor took a week to get to Texas, and spent another week at the Acer center, including two days marked as "Under Repair" in their Customer Care web interface, but was returned to me (with another week of shipping) with the message that they were unable to identify the problem after "intensive burn-in testing". The monitor still exhibits this issue. To be clear: my old monitor, which was an IPS panel with an 8ms response time, did not have this problem. This monitor is advertised with a 5ms response time. Both are grey-to-grey. I was never contacted by the Acer repair center asking for more information or for methods to reproduce the issue. The tech support rep did not ask for this information and I feel that her inadequate English skills led directly to the failure of the repair center to identify the issue because she did not clearly describe the problem. She misspelled my email when I gave it to her letter-by-letter, and the problem description she wrote is nearly impossible to comprehend. I try to be very patient and clear with tech support personnel. I know they have to deal with some difficult people sometimes; my dad is one of them. But this is pure incompetence and lack of diligence on the part of Acer tech support and repair staff. I will never contact Acer for repair service again. I'm out $30 and 3 weeks of my time and lost productivity, and I'm still stuck with a defective monitor. I'm going to try to live with this, and if not, I will be RMAing the monitor with NewEgg. In contrast to other stories about them in some reviews, the NewEgg service staff haven't disappointed me yet after several RMAs on different products. And it's much faster and cheaper to ship the monitor back to them. To Acer, who I know will have a PR rep reply to this review: I want my $30 back and a new, working monitor shipped to me at no cost, and you can have this one back if you pay the shipping.

Better than a Radeon 7950 for a fraction of the price

EVGA SuperClocked 02G-P4-2765-KR G-SYNC Support GeForce GTX 760 2GB 256-bit GDDR5 PCI Express 3.0 SLI Support w/ EVGA ACX Cooler Video Card
EVGA SuperClocked 02G-P4-2765-KR G-SYNC Support GeForce GTX 760 2GB 256-bit GDDR5 PCI Express 3.0 SLI Support w/ EVGA ACX Cooler Video Card

Pros: I got this to upgrade a Sapphire Vapor-X HD 7950 with OC Boost, and let me tell ya, I'm never buying an AMD card ever again! This card kicks the 7950's tuchus, and with prices for the 7950 rising into the mid 400s because of Litecoin and Dogecoin miners, it's a deal you just can't pass up. Better framerates on games across the board, and titles that support PhysX are orders of magnitude more immersive. It comes with a huge (21" by 35") EVGA "Game of Pwns" poster. And stickers! Lots of stickers. I love stickers. Two free games, too.

Cons: No complaints yet, hopefully never.