Pros: -Fast shipping -Great customer service (replied to my questions within the hour and everything) -amazing bang for the buck, especially for a refurb unit.

Cons: -None! everything was as advertised

Overall Review: 10/10 would recommend iconic micro again Shipping was fast! unit arrived packed well in a brown box with a laptop bubble around it, Not a single scratch on the metal lid or any of the plastic parts of the housing on the unit, they even redid the thermal paste on the unit, I could not be happier with it.