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Ralph S.

Ralph S.

Joined on 07/14/05

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Product Reviews
Seller Reviews
product reviews
  • 33
Most Favorable Review

ASRock Z97

ASRock Z97 Pro4 LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
ASRock Z97 Pro4 LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros: The board exceeds my needs. I don't play games but use a lot of graphics. Speed is great especially with a SSD. Price was within an acceptable range. Had to return my first board but the replacement arrived within a few days. Didn't have to pay return shipping because of Premier membership. The ASRock support was great. Timely response and they had a structured method for me to diagnose, making the return faster. Newegg's support blended in well with ASRock's efforts.

Cons: None. Great coordination. Can't get anything better than this.

Overall Review: I added 2 Nvidia full length video cards for my 4 monitors. No trapped heat from the motherboard. I have 4 case fans to get rid of the heat. Fan noise is acceptable, like a white noise. I think I got more than what I paid for performance and support from ASRock and Newegg. Everyone bent over backwards to get me up and running. I have been using and building computers since the Commodore 64. I didn't mind using the structured diagnosis method and I learned something from it.

Most Critical Review

Great Router

ASUS RT-AC1900 AC1900 Dual-Band Wi-Fi Gigabit Router
ASUS RT-AC1900 AC1900 Dual-Band Wi-Fi Gigabit Router

Pros: Fast wireless, simple to install, intuitive interface, and excellent support. So good, I bought 2. ***Update***01/31/2108 Not so excellent technical support. Wish I hadn't bought the routers.

Cons: This is picky but when you have two of the same routers it can be confusing as to which router you're working on when you have both open at the same time. The browser interfaces are the same. ***Update***01/31/2108 Updated BIOS introduced AiMesh mode which required factory reset and full reconfiguration. Never got it to work. Made an error entering static LAN address. Router refused to accept corrected address, even after multiple resets and BIOS re-flashes. Spent a week and a half with tech support and they couldn't resolve it. Escalated to programming team who never returned their calls as promised. I had entered the IP address xxx.xx.xx.x, no leading zeros for each octet. Frustrated, I remembered my old networking days which required three digit entry for each octet. Tried xxx.0xx.0xx.003 and it worked. Reported back to tech support and they were mystified. I have located the routers on the 1st and 2nd floors. Each router uses an Ethernet cable that runs directly to the switch in the basement. Tech support advised connecting an Ethernet cable to the WAN port of the 1st floor router to the LAN port of the 2nd floor router to be able to take advantage of AiMesh. Even though I had drawn a diagram that showed the locations of the routers and switch and how they were connected, tech support didn't understand and continued to recommend to connect them directly or wirelessly. A wireless interconnection results in sacrificing 50% of the speed even though the routers are located directly above each other. I'm now escalated to the 4th level where they respond only by email. Their response was to follow the same FAQ that was recommended over 2 weeks ago for my initial request.

Overall Review: I needed to add a router to my 2nd floor and there wasn't an Ethernet LAN connection. I needed to Bridge the router on the 2nd floor with the one on the 1st. Rather that use my old router I bought 2 RT-AC-1900 routers. This made it easier to configure, the wireless speed was faster, and we can roam in the house using the same SSID. ***Update***01/31/2108 After spending 2 weeks with tech support and trying multiple configurations, ASUS tech support still can't tell me how 2 routers can be connected to each other and support AiMesh. I'm convinced they don't know how and AiMesh doesn't work. I suspect the truthful answer is a 3rd router is needed in the basement to which the 1st and 2nd floor routers are connected. I have already spent $280 on routers that can't come near the performance as advertised. I'm not getting sucked in to spending another $140 to solve an ASUS problem. I am writing a letter to the product director asking for a refund. The routers are junk and ASUS can't figure a way to provide technical support to make a router work in a typical network environment. Configuring 2 or more routers to support roaming SSID connections is simple and doesn't require an over priced router. I have purchased many motherboards, phones, monitors, and networking products, but never again.

Numeric Keypad

Zgeer 2.4G Mini Ultra-Thin Wireless 18 Keys Number Pad Numeric Keypad Digital Keyboard
Zgeer 2.4G Mini Ultra-Thin Wireless 18 Keys Number Pad Numeric Keypad Digital Keyboard

Pros: I have always used my left hand when entering numbers in a calculator. I never have used the numeric keypad on the keyboard to enter numbers, I use the numbers on the top row of the keyboard instead. Now with this keypad, I can place it on the left side of the keyboard and enter numbers with ease.

Cons: I don't know if it would be possible to coordinate with the keyboard to have numbers entered with the keypad and still use the keyboard's keypad for direction, page up page down, and home, end, ins and del at the same time without the need to toggle the num lock key.

Overall Review: This keypad is great for those who enter numbers with their left hand.

Love the Phone

Motorola Moto E4 (4th Gen) Unlocked Cell Phone (5", 16GB Storage 2GB RAM) Black
Motorola Moto E4 (4th Gen) Unlocked Cell Phone (5", 16GB Storage 2GB RAM) Black

Pros: Good price, size, & screen. Love the speach-to-text capabilities. Can play Candy Crush.

Cons: Long start-up time for Android. Shipping took longer than expected but within the time estimated. UPS was used to ship from reseller to the UPS distribution center in NJ who transferred to the USPS for final delivery. The package sat in NJ, somewhere between UPS and USPS, for 3 days before I received it. Had the package been delivered by UPS, I would have received it within 2 days of ordering. I will be more careful to understand the delivery method and upgrade shipping to UPS delivery.

Overall Review: I bought this phone for my wife's 90 yo mother to replace her tiny basic Tracfone phone. She uses her phone mainly for calls, text messages, and contacts. The Moto E4 can easily satisfy those needs plus she can play her beloved Candy Crush. Porting her number from Tracfone to T-Mobile was easy with the help of the local T-Mobile staff. Configuring the phone was quick and simple. Teaching her how to use the phone was quite simple. She caught on fast. She struggled at first with typing text messages with the digital keyboard so I showed her the speach-to text option which she now uses all the time

Economical Upgrade

ASUS H110M-E/M.2 LGA 1151 Intel H110 HDMI SATA 6Gb/s USB 3.1 Micro ATX Motherboards - Intel
ASUS H110M-E/M.2 LGA 1151 Intel H110 HDMI SATA 6Gb/s USB 3.1 Micro ATX Motherboards - Intel

Pros: Fast delivery. Used with an i5 processor and 16GB of G.Skills RAM. No compatibility issues. Great performance.

Cons: None.

Overall Review: I have used other ASUS motherboards in my other builds and always had good success. Tech service is helpful and very responsive. My wife's computer became outdated and badly needed an upgrade. The performance of this motherboard was more than enough to meet her needs.

Always Liked G.Skill RAM

G.SKILL FORTIS Series 16GB (2 x 8GB) 288-Pin PC RAM DDR4 2400 (PC4 19200) Memory (Desktop Memory) Model F4-2400C15D-16GFT
G.SKILL FORTIS Series 16GB (2 x 8GB) 288-Pin PC RAM DDR4 2400 (PC4 19200) Memory (Desktop Memory) Model F4-2400C15D-16GFT

Pros: Very quick delivery. The RAM was compatible with the motherboard and easy to install.

Cons: None

Overall Review: I have used G.Skill RAM in many of my builds and haven't encountered any problems. I didn't think twice about buying this model.

seller reviews
  • 11

EZ Programming

No need to search for programming codes. Easy to use.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory

Did not work

Could not put phone in Factory Reset mode before purchase. Bought utility. Phone not listed in devices, and phone would not display Factory Reset. This product is a scam and I want a refund.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory
10/16/2019

Impressed

This is the first Harmony device I have used. Setup was much easier than I had expected. No problems with integrating with the Verizon STB, Panasonic Plasma TV, and Roku.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory