Joined on 10/01/16
Nice Case, Disappointing Service (Updated 4/4/18)
Pros: I know that some people are averse to supporting this case due to the price, and I'll fully admit that the case is not worth $300. However, I understand why the price is what it is. Cryorig is a first-time case manufacturer, and the cost of tooling, producing, and shipping these things is probably immense for a company of Cryorig's size. They need to recoup as much of that cost as possible. If this case had been produced by a company that was established in the industry, it would probably cost $100 less. However, none of the established case manufacturers were bold enough to produce a case like this. The Taku is everything I was looking for in my next case purchase: small form factor, unique, made of high-quality materials, and well-built. It also allows me to use the case as a monitor stand, and helps reduce desk clutter by hiding cables, providing a storage space for my keyboard and mouse, and generally reducing the footprint of my rig. I only have a few minor quibbles with the case (that I'll outline below). It was a relative breeze to build in, and overall I'm quite satisfied with the case and happy to give it a 5/5.
Cons: Cryorig's customer service needs major improvement. The C7 cooler that was included with my purchase did not come with an AM4-compatible bracket, which I find to be absolutely inexcusable a full year after Ryzen's release. I had rush shipped the case to my location in order to build over the weekend, and my build was delayed several days as I attempted to sort this out with Cryorig. My initial attempts to contact the company were met with silence. When I finally received a message from customer support, they offered to send an upgrade kit in 4-11 business days. My issue was only fully resolved when I contacted Steve, the co-founder of the company, via reddit. However, he was only able to expedite the delivery of the kit. I would've appreciated a refund on the rush shipping I paid for the case, but I was happy to have the kit in a decent amount of time. It looks like they've adjusted the listing on Newegg to ensure an AM4 kit is included with the cooler. Other smaller issues: -The quality of the shipping materials was sub par for the price of the product. This is a cheap fix and should be rectified. -The 3.5" HDD tray could easily fit two drives, yet it has only been tooled to fit one. The 2.5" SSD tray could fit 3 drives, but only fits 2.
Overall Review: Some notes for folks thinking about building in this thing: - Max CPU cooler height is 48mm. The wraith coolers that come stock on Ryzen CPUs will not fit. Good options are the Cryorig C7 (if you're using an Intel CPU, since it doesn't include an AM4-compatible backplate) and/or Noctua NH-L9a-AM4. - You may want to order SATA power extensions with this case. The drives are mounted flush against the floor of the drawer and trays, so you need 180 degree (flat) SATA power cables. My PSU, the Corsair sf 450, came with cheap, inflexible 90 degree cables that wouldn't work with the drive mounts in the case. More of an issue with Corsair than Cryorig, but still worth mentioning. Some suggestions for Taku 2.0: -Raise HDD and SSD mounts ~10mm off the floor of the case to allow for compatibility of 90 degree SATA power connectors found on most SF PSUs. -The region around the HDD cage is the warmest spot in my build, though I'm using a full-length GPU which may limit airflow to that section. It would be great to get an option to mount a fan to the top of the HDD cage, especially if you continue to use a cage that only fits one HDD.