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Deborah P.

Deborah P.

Joined on 10/04/21

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Product Reviews
product reviews
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Most Critical Review

Great PC But Not Without It's Issues.

ABS Master Gaming PC - Intel i7 11700F - GeForce RTX 3060 Ti - 16GB DDR4 3000MHz - 1TB M.2 NVMe SSD
ABS Master Gaming PC - Intel i7 11700F - GeForce RTX 3060 Ti - 16GB DDR4 3000MHz - 1TB M.2 NVMe SSD

Pros: Wonderful Design Although a little flawed. RAM: 16 Gigs OLAY Dual Channel 2x8 PSU: Gigabyte P650B GPU: GEFORCE RTX 3060 TI By Gigabyte System came well packaged. And had Insulation on the inside of the glass panel: Which you will NEED To remove in order to hook up the PC. The Design however has rendered one of the top front ports blocked and unusable. but this is minor, as their are plenty of ports in the Back. and still two usable USB Ports on the top of the system LED Is controlled by a simple pushbutton on the top of the system. 1 TB SSD is Included in the system. The Case is a DEEPCOOL case which gives you plenty of room. The COOLER Is a problem: As the Cooler you are Given is a Thermaltake UX100. Which although pretty. DOES NOTHING to cool the system More on that in the review of the negatives.

Cons: The Bad 1: One Port is blocked on the front due to the build of the case: This is minor but is something you should consider if you have a lot of things you want to use up front. 2: The Cooler: This is byfar the worst part about the system and also the biggest headache about the system: The Cooler says "RBG Cooler" Let me tell you, The Cooler you wil be getting is a Thermaltake UX100. - The Cooler mount WILL Block one of your Ram Slots on the system. leaving you only able to upgrade 3. RAM Slots by default. The Cooler is inadequate by far. Causing Tempratures to Rise to 93-100C under minimal stress in seconds. Cinebench test will Run the System to 100c ALMOST IMMEDIATELY: I Don't recommend doing this as prolonged use of a Benchmark Program on Stock CAN Cause Damage to your components. NEWEGG CUSTOMER SUPPORT Was Fantastic. I talked two two people on two seperate days: They immeidately sent me out a replacement cooler for the system in the Coolermaster Hyper 212 Gunmetal Black - The System is now Quieter. and I reach Tempratures of 75 under load. with 33-35 Idle. If you are buying this system: YOU MUST Buy a Cooler with it. The Stock Cooler will NOT Do it's job on an i7 Chip.

Overall Review: I'm Giving This PC a 3/5 ABS. I see you responding to MANY things saying "oh we'll fix that for you, we'll fix that for you" and you did. you also say you foreward the comments to your staff: I appreciate that. Here's the thing you need to do next. Stop Putting The Thermaltake's into your systems. - They don't work. They're not sufficient. people WILL be contacting you about this issue a LOT. That said, You took care of me. and I REALLY Appreciate the effort you went to for me, in sending me the replacement cooler: I appreciate that Here's something you can do better: For Any future customers to have to avoid the situation that I did. Stop using Thermaltake Coolers on Systems that it simply cannot do the job to cool. You will save hastle to your customers. and they wont' have to go through what I did, even if it was fixed very very quickly and well. - The Cooler Should not be in the PC. Final Review is 3 Stars + Great to get a Video Card when you need it. +Looks Beautiful - Cooler does not do the job cooling the PC you need to replace it immediately upon purchase. The Coolermaster Hyper 212 will do nicely and should bring your temps down to gaming levels easily. Please. As a consumer who loves your service and Loved shopping with Newegg for my first time. Stop with The Thermaltake as your stock cooler. It doesn't work.

10/31/2021