dissapointed in qaulity12/30/2020 7:33:11 PM

Pros: nice looking board comes with water block attached

Cons: First board i recieved had a bad chip causing cpu to run hot cause it wasnt aloud to lower voltage

Overall Review: i bought this board in july of 2019 and was excited to finally have flagship board as i had only ever used low end boards before.within 2 months had to rma the first board due to voltage issues got the replacement in and had been running it until for little over a year when i decided to change cases.i removed the motherboard to find that the backplate had come off the motherboard and was laying in the case.side note my computer stays on a desk,has never been dropped mishandled or even moved more than five feet to clean it in the time it spent in the old case.i contacted asus about the issue and was told that it would be classified as physical damage and that i could send it in but i would void the warranty.really disappointed in the quality of the board and honestly feel like i got slapped in the face cause i choose to support a company by buying the (best) board they could put out.

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Manufacturer Response:
Dear Sean, Thank you for bringing this to our attention and I certainly understand your frustration. Please elaborate on the troubleshooting steps you've gone over. You can also try clearing your CMOS to ensure your BIOS settings are set to default settings. You can do so by removing the disk-like battery while your system is completely powered off and unplugged. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Your case for reference is N2101008578. Thank you for choosing ASUS! Best Regards, Adrian ASUS Customer Loyalty – US Support
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