Date Joined: 12/01/09
Pros: Not sure - never got to download it. 3 stars because I didn't want to ding the game for the bad customer experience.
Cons: I received the activation codes but no links to download the game. I contacted customer support but after several emails they still did not seem to understand the issue. I think maybe better English proficiency needs to be required of the reps. Even after bringing in a supervisor, they recommended that I contact the manufacturer. Really? For a downloaded software-only game?
So I asked for a refund.
Overall Review: Great idea, but really, the people I talked to showed several signs that they had NO IDEA what I was talking about: answering questions I didn't ask, giving me nonsensical advice, etc. It was like they were using google translate or something.