Pros: PC arrived with parts superior to those that were listed. Customer service handled my problem in a timely manner. Replacement was sent out quickly and with no hassle, .

Cons: Initial PC had an intermittent problem that quickly got worse and required replacement.

Overall Review: I would gladly recommend US-Tecno to anyone looking to buy a refurb PC. They offered a great deal, surpassed the specifications of the original listing, and when I had trouble, customer service fixed a lousy situation without my needing to go through hoops.