hoping Acer America reaches out! dead pixel patch3/8/2019 11:58:01 AM

Pros: This is an awesome monitor , especially for the price. BUT, arrived with consumer seal open and obvious opened box. Hooked it up anyway to check and yep , blob of dead pixels. I probably could live with one or maybe 2 but you can see it all the way across a 12' room! I hope Acer can reach out because new egg only offered refund not replacement. not because of pixels but the fact i may have not got a new unit.

Cons: People are complaining about stand, I'm 5'7" with a slightly higher desk than normal and chair adjusted so feet just touch ground, Monitor center is even with my eyes which seems perfect to me. Seems like a dice shoot on dead pixels.

Overall Review: would highly recommend this if not for dead pixels

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Manufacturer Response:
Dear Gregory, We are sorry to hear your Acer ET monitor is displaying dead pixels. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=bc6b0811cc05b45aff57de681e7a05e9078471f0 We appreciate you taking the time to write this review. Thank you Acer America