Almost good5/21/2019 7:55:56 PM

Pros: The computer is fast, light, and for the most part works well. Its seems to be exactly what I was hoping for.

Cons: After a week of use the right arrow key popped off and appears to be defective. The key cannot snap back into place due to the clips on the back not being shaped properly. Really disappointed that the durability/quality control seams to be lacking.

Overall Review: Beside the keyboard problems everything else seems great so far. Its a shame that such a small detail can ruin our experience with an otherwise great laptop.

4 out of 7 people found this review helpful. Did you? 
Manufacturer Response:
Dear Mike, We are sorry to hear you are having problems with the keyboard on your Acer Swift 3 laptop, and we understand this frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=905d187290ce6a755205ab9dc465a6a496c904c6 We appreciate you taking the time to write this review. Regards, Acer America
Best Computer ive ever used3/3/2018 3:52:46 PM

Pros: Fast, reliable, powerful. Boots up in about 2-3 seconds and plays every game i have on max settings without any delays or stutters.

Cons: plastic casing. For the price it'd be nice to have aluminum.

2 out of 3 people found this review helpful. Did you? 
Could have been great4/27/2017 9:31:01 AM

Pros: Really nice design. the body feels great and seems sturdy. The keyboard is not the best but is above average. The graphics card does an amazing job. I've only played ARK: Survival on it but i was able to max out the settings no problem.

Cons: The num pad is always off on boot so i need to push num lock every time i start the computer. The first time i stated up windows boot failed and i had to restart. Then after i got it up and went through the initial setup it could not connect to the internet initially. It could detect networks but not connect to any. No other devices had any trouble connecting to the same networks. Then once i reset a few times i was able to connect to the internet and was prompted to update windows, which failed...Then to top it all off 4/5 times I wake the computer up the screen will not wake up. I am forced to hold the power button down to force the computer to shut down and then restart the computer. about half the time i do that i see the ASUS loading screen then the screen shuts off and i have to repeat until the screen decides to turn on for longer than the initial load screen. I have tried resetting everything and starting fresh but that hasnt done anything. There seems to be numerous background issues that make the computer unusable for a significant amount of the time i try to use it. Its great when it decides to work but unfortunately that isnt always when i need it to. I am returning the computer and will hopefully get one that actually works.

Overall Review: When the computer works i give it a 4. Unfortunately, since it often doesn't i have to give it a 2.

1 out of 2 people found this review helpful. Did you? 
Manufacturer Response:
Hi Mike, Thank you for the feedback and making us aware of your ASUS product experience. I'm terribly sorry to hear about the technical difficulties you encountered and I sincerely apologize for the inconvenience. Please contact me directly at cc-eric@asus.com and i'll be happy to help you. I look forward to your e-mail so we can be sure to resolve your concerns as quickly as possible. Best Regards, Eric Customer Loyalty ASUS Computers https://www.asus.com/us/support/
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