100% Satisfaction Guarantee
Phone #: 1800-929-9343 , Monday-Friday 10am-5pm CST.

Distribution Center: Works 7 Days a week (excludes holidays)

Email Support: 24/7/365 (Includes Holidays)

It is our goal to give every consumer an easy and informed shopping experience. With our competitive pricing we can be aggressive in the market, while keeping enough value that we do not compromise on our level of service. Partnerships directly with manufacturers on the cutting edge of today's hottest tech trends give our customers the buying power of industry at the consumer level. We give item specific data, to enable our customers into making informed buying decisions avoiding the hype of our competitors. Amamax is here to stay; our parent company has a solid history in the computer industry, which gives us a solid foundation upon which to build our web future. It is the relationships we forge along the way that will sustain us and help us grow. We look forward to helping our customers grow with us.

How we got started
Being in business since 1993 as a wholesale company, we decided to delve into the larger market opportunities by offering E-tail/online. In the fall of 2000 AMAMAX was born. Since going live, we have helped millions of customers make informed and inexpensive computer and component purchases. We use our special relationships with the largest mfg's in the industry to give our customers the best deal possible. We let the public use our buying power to their advantage

Why shop with us?
Amamax Team works hard to provide only quality products and to meet the growing needs of our clients. Orders are shipped with insurance against damage as soon as all items become available. We offer a 30-Day Money Back Guarantee for each of our products regardless the cost of the package. If for any reason you are not completely satisfied with the product you purchased from us or it just does not meet your expectations, you should notify us within 30 days from the date of the purchase and we will process your the refund.
We keep our policies clear and concise, online and available before you buy, to let you know what kind of service you can expect dealing with Amamax. We do our best to please our customers, using true industry leaders as a guide to success.
The Microsoft Gold Certified Partner Program identifies companies that have proven a commitment and expertise in one or more specialized areas when delivering Microsoft technologies. Amamax.com has achieved Microsoft's Gold Member status in 2002

Parent Company Growth Points
Hong Kong Founding - 1984
Poland Expansion - 1986
Houston Expansion - 1993
California Expansion - 1997
Amamax online Expansion - 2000
Bulletproof Expansion - Fall 2001
Amazon Webstore - Fall 2010
BestDuplicator Acquisition- 2011
iMBAPrice Borned- 2012


Partnerships in Distribution
Samsung, LG, Sony Optiarc, Lite-On/Philips Lite-on Digital Solutions, iBM/Lenovo Dell, FSP Group, MaLabs, Ingram Micro, Seagate, Western Digital Technologies, Monoprice, TP-Link, Zyxel, ASUS, Vantec, Noctua, Zalman, Sparkle Power Inc., Advanced Micro Devices, Rosewill, Maxell, Cblwhl, Belkin, Crucial, Hynix, Kingston, AZZA, DataComm Electronics, iMBAPrice, Bolide, Compaq, Acard, ASI, BestDuplicator, Cables To Go, Champion Audio, D & H, LTC, Kingwin, Intel, Inno3D, NexCopy, Spartan/EzDupe, Innovision(Inno3D), ikan, MicroSoft, Systor, Syba, Oblanc, Poly Air, Sealed Air, MaxGroup, Rascom Computers, Arctic Silver Inc., Lemont Aircraft Corp, IC Diamond, Steren,
AmaMax (USA) Since 1993 Store
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Return Policy
About Us

RETURN POLICY

AmaMax (USA) Since 1993 Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from AmaMax (USA) Since 1993
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by AmaMax (USA) Since 1993
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, AmaMax (USA) Since 1993 will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by AmaMax (USA) Since 1993.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. AmaMax (USA) Since 1993 will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.com account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days