Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.
【About DoDo DIY's Marketplace】 1. We enjoys the advantage of sourcing fast shipment for our customers at competitive prices. 2.We supply many products including computers accessories,PC accessories,game accessories, security accessories,camera accessories,phone accessories, car accessories & Consumer Electronics, etc.High quality, reasonable prices, excellent customer service is our goal,we will try our best to serve customers. 3.DoDo DIY's Marketplace is always here to satisfy your needs,We proudly brand ourselves on fast shipping, low prices, and outstanding customer service. We take joy in helping the people get the outdoor gear they want and need at a great price!
【DoDo DIY's Marketplace Shipping Service】 Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 1-2 business days after we got your full payment. As soon as it ships, we inform you shipping details, including a tracking number. The delivery usually takes 5-15 business days based on your location. Please make sure you provide valid physical address when you check out.
【DoDo DIY's Marketplace Return Policy】 we test every component to be in working order before listing it on Newegg. For that reason, if you buy this part to troubleshoot an already problematic computer or if you are assembling a fresh build and you are unsuccessful. You will be reported for abusing Newegg's return policy.If you apply for a return, 15% will be deducted as the shipping cost. Most items are covered by a 90 day free defective replacement warranty and 120 day repair warranty.But refurbished and used products only have a 30-day warranty. After the package is delivered more than 30 days, there is no refund, only replacement. We accept return or exchange within 60 days after package delivered. Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.If buyer places the wrong order or just don't need the item, we accept return with 15% restocking fee(Or bear the shipping cost). Special statement: Intel motherboards with bent CPU socket pins are not eligible for our return policy, and if the CPU socket pins are bent or damaged, returns and refunds are not available.
【DoDo DIY's Marketplace Customer Service】 You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service. If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time. (Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP) DoDo DIY's Marketplace Email: tangxinhong309@163.com Office hours: 9:00 AM-5:30 PM pacific time. Mon-Sat. Office closes on holidays. 【About Feedback】 We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings. If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.

Feedback
Returns Policy
668 Ratings (76% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
72.35%
Product
Accuracy
80.10%
Customer Service
Satisfaction
76.21%
Jeffrey A
Ordered on 3/13/2022
NICE!
4/29/2022 2:33:40 AM

Ordered this Asus MB to replace a zapped Pegasus in an older HP. DooDoo DIY came through with a clean and fully functional used board that was better than the original at a very reasonable price. Would definitely do business with them again.

  • Yes
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  • Didn't contact
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Mitchell F.
Ordered on 2/25/2022
works fine
4/14/2022 9:35:13 AM

received a different board version. but worked fine

  • Yes
  • No
  • Didn't contact
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Mark P.
Ordered on 2/20/2022
Smooth Purchase
4/8/2022 12:39:43 AM

I have had much difficulty with other over seas sellers. This seller is one you can trust. Great item, great price, works like a charm. Thank you

  • Yes
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Anonymous
Ordered on 3/4/2022
Very conscientious, arrived on schedule as described
4/4/2022 5:11:29 PM

The item arrived as promised, no issues. Seller was conscientious in verifying compatibility with mainboard before shipping. Only complaint is related to Newegg, the ad specifies included cooler, but this is chip only.

  • Yes
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Oliver V.
Ordered on 2/28/2022
Enthusiastic
3/26/2022 9:45:34 PM

The refurbished CPU was as described (good condition, functional, no damage) and arrived on time (which is impressive considering we're living through a pandemic and insipient world war, and this shipped many miles). The seller reached out to make sure I knew what I was buying as it was an older refurbished CPU. I did not expect this, and (I apologize) I did not respond... anyway the seller sent the message a few more times which made me feel bad for not answering but they did ship the part and it was what I bought. 5/5

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Val T.
Ordered on 3/1/2022
Great seller, great item, great communication
3/22/2022 6:12:53 AM

Would definitely recommend this seller - the item I purchased arrived pretty quickly (considering shipment from China), the seller reached out before shipping the item to answer any questions and to confirm item compatibility, the received item arrived well packaged and exactly as described. Very pleasant and satisfactory experience. Thank you

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Anonymous
Ordered on 1/19/2022
Upgraded to right board
3/10/2022 4:45:49 PM

Seller made sure I ordered the correct board and when the one I needed was out of stock, he sent me an upgraded board at no additional charge. Arrived faster than expected and works great.

  • Yes
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Anonymous
Ordered on 1/7/2022
Easy returns
2/24/2022 6:01:56 AM

I actually no longer needed the product and was completely satisfied with the return process.

  • Yes
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1 out of 1 people found this review helpful. Did you? 
Rand
Ordered on 1/1/2022
Good communication on failed delivery
2/15/2022 2:16:00 PM

The evening I ordered the seller contacted me to confirm parts would work, then promptly sent it the next day. Unfortunately, the international carrier mixed it up with another package. Seller was excellent with updates and trying to get this resolved. Also, when I decided to request a refund it was handled easily and quickly

  • No
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Gerald C.
Ordered on 1/9/2022
Do not buy from this seller
2/14/2022 9:00:28 AM

Ordered MSI H110M-A PRO M2 LGA 1151 Intel MoBo on 1/9/2022. Was shipped a B150mmortar which I couldn't use. They could have emailed me before shipping it. I see they have another MSI board listed again. After the Newegg CSR set up a RMA for the return, it took two weeks after they received the board to schedule a refund. With just a 75% positive rating, I should suspected there might be a problem.

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 1/15/2022
2/13/2022 2:09:55 AM

My expectations were met with the product. Thank you to DoDo DIY. My only complaint is the lack of tracking info/updates. Took about 3 weeks to arrive which is fine, as I didn't pay for shipping. My complaint is the lack of tracking info/updates on my end. I didn't know where it was until about 2 weeks after it was reported shipped.

  • Yes
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  • Didn't contact
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Christina B.
Ordered on 12/24/2021
Great service
2/11/2022 3:57:25 AM

Product arrived timely, as described. I've had the part in for a couple weeks now and have had no issues at all. Great communication / customer service. Thank you

  • Yes
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Anonymous
Ordered on 12/20/2021
DO NOT BUY FROM THESE PEOPLE
1/27/2022 1:42:06 PM

My package was lost by the shippers. I confirmed with the shipping company that my package was lost and that the claim must be made by the shippers (Do Do DIY). They made me go through loops for weeks and they finally made a claim and will refund me once the claim goes through. Another week goes by and nothing happens, so I called the shipping company and they LIED that they filed a claim. DO NOT BUY FROM THIS COMPANY.

DoDo DIY Response:
Because DHL provided the buyer's receipt picture, but the buyer claimed that he did not receive it, he complained to DHL and provided the complaint code to us. We submitted a claim to DHL, but DHL needs to investigate, so we haven't responded yet, we also contacted DHL several times, but DHL replied that they are still investigating, please be patient.
  • No
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3 out of 3 people found this review helpful. Did you? 
Zach A.
Ordered on 12/3/2021
Fantastic service! Good company!
1/24/2022 5:37:56 PM

I ordered a motherboard and cpu from them and unfortunately the shipping was a pain. Not the companies fault!!! Just due to China customs issues. They kept in contact with me and reshipped 3 times and even offered a refund to me because of the trouble but I was really excited for my things haha. Again my issues were not with the company and every time I talked to them they went above and beyond for me.

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/18/2021
Great Product! Excellent Seller 100% recommended
1/8/2022 3:13:55 PM

Great Product! Excellent Seller 100% recommended

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/30/2021
Great Product! Excellent Seller 100% recommended
1/8/2022 3:13:47 PM

Great Product! Excellent Seller 100% recommended

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/5/2021
Great communication and problem solving.
12/23/2021 6:58:47 AM

Great communication by seller. There was a problem with customs but seller quickly handled it. Great price on just what I needed.

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/3/2021
12/12/2021 6:40:59 PM

The Seller was very helpful with the questions I asked

  • Yes
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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 10/2/2021
Its been 2 months and still havent received it
11/29/2021 2:15:37 PM

So newegg prompted me to review this, and well i still havent received it after two months. Since newegg prompted me to review this im just going to put it all at the lowest.

  • No
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5 out of 5 people found this review helpful. Did you? 
Anonymous
Ordered on 9/27/2021
I was very satisfied with the sellers, no complaints
11/17/2021 7:07:06 AM

I was very satisfied with the sellers, no complaints

  • Yes
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  • Didn't contact
0 out of 1 people found this review helpful. Did you?