Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Welcome to GENERATION Z

Please email us directly for RMA service and other inquiries. Phone may not be answered.

Working time: GMT + 8 (PST + 16) 9: 00-18: 00, Monday to Friday.

GENERATION Z is an online e-commerce driven business, we offer a large inventory of high quality computer hardware and various other supplies

We offer quality products at competitive prices, providing knowledgeable and friendly customer support.

We strive to bring our customer the best online shopping experience possible.

We offer the best prices doesn't mean we skip on our customer service.

** Please contact us for resolutions before leaving any negative feedback. We will make things right ASAP. **

*** If you are going to request an RMA, please take a picture of the product and email us. We will respond within 24h. Thank you. ***

We will cover the return shipping fee if the return reason is DOA (Need pictures or other proof emailed to us).


About FEEDBACK:

* PLEASE CONTACT US FOR RESOLUTIONS BEFORE LEAVING ANY NEGATIVE FEEDBACK. (Leaving negative feedback can't solve any problem.) *

We have a professional service team here ready for you.

Thank you very much for visiting our store.

Best wishes to you and your family!

Feedback
Returns Policy
12 Ratings (75% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

4 egg
0
0%
3 egg
0
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2 egg
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0%
On-Time
Delivery
75.00%
Product
Accuracy
83.33%
Customer Service
Satisfaction
63.64%
Keith C.
Ordered on 9/5/2021
Great as always!
10/11/2021 7:00:36 PM

Item was shipped very swiftly, arrived in great condition.Booted and configured with no issues - operating as expected. Great communication throughout and proper shipping tracking provided.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
ZACHARIAH C.
Ordered on 9/2/2021
Good customer service
9/13/2021 12:22:36 AM

No problems with the installation.Working as expected and cable not too long for easy cable management. Huge kudos for the fast shipping guys!

  • Yes
  • Yes
  • Yes
1 out of 2 people found this review helpful. Did you? 
April G.
Ordered on 9/7/2021
Bought a Power Supply
9/13/2021 12:13:40 AM

Early delivery.I ask questions, which they answered within 24 hours. Overall, very happy with this vendor.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Richard B.
Ordered on 8/24/2021
Not trustworthy
9/4/2021 7:36:19 AM

Never got the item despite paying sixty bucks for shipping. Seller was not any help, everything was resolved by Newegg, I wouldn't have that if I hadn't raised hell about it.

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
David T.
Ordered on 8/27/2021
9/3/2021 5:54:15 PM

After 3 days I contacted seller tracking info was bad seller said will fix. 2 days later contacted second time still no tracking info and no confirmation item shipped at all we are at day 5 no information at all by now I am thinking I have almost $500. Invested what is going on? I contacted Newegg and they got involved and next day boom tracking number finally sent and oddly enough item arrived that same day. Seller could have saved us all undo stress by fixing tracking on the first time I called. Ultimately all was ok in the end but the not knowing what is going on with the status of a purchase with that high of a cost is really unacceptable my apologies to the seller but when your own money is involved you need to know what is going on. That is why I rate low.

  • Yes
  • Yes
  • No
1 out of 2 people found this review helpful. Did you? 
Jared H.
Ordered on 8/16/2021
EVGA has never let me down
9/2/2021 10:42:21 PM

Yes I would recommend this seller to my friends and other people !

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
DORENDA I.
Ordered on 8/24/2021
Delivered all as was agreed.
9/2/2021 10:39:17 PM

Arrived days before it was supposed to arrive so very happy with shipping time.works perfect so far. Very happy with this seller.

  • Yes
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  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 7/24/2021
Happy With Seller
7/26/2021 10:51:02 PM

The seller was at its best with responses to my questions, Excellent seller. Item as described.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
duke T.
Ordered on 6/22/2021
Great seller, will gladly buy again!
7/13/2021 3:32:39 AM

I am very satisfied with the goods I ordered here, and there is no damage,Fast shipping, quick reply to questions. I recommend doing business with this seller. VERY IMPRESSED with their service and product. Thank you much!

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
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