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WD Green WD40EZRX 4TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive - Bulk Bare Drive

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  • IntelliPower 64MB Cache
  • SATA 6.0Gb/s
  • 4TB
  • Cool and quiet
  • Innovative design

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD40EZRX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
2/ 5
as expected 10/28/2019 7:10:07 AM

Pros: none, it's a Western Digital

Cons: came installed in my Buffalo LS420, so i didnt have a choice. one died after 3 years, with a 2 year warranty. These drives are on a 2 disk NAS that gets little to no use at all.

Overall Review: every drive i have ever seen fail....Western Digital.

Now that i have to replace it, i'm going back to Seagate

Did you find this review helpful?
Manufacturer Response:
Hi Jim M.,

We are sorry to hear about your experience with the WD Green Hard Drive and thank you for bringing this concern to our attention. We would request you to please give us a call so, we can provide the best customer support.

Please contact our Support team by phone or email from the link given below with reference to the newegg review to ensure an overall good experience with Western Digital. We'd be happy to help.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
2/ 5
Never worked 9/21/2019 1:14:52 PM

Pros: Size

Cons: Some funky sleep and wake up processing has never worked in my backup needs to an external Big or JBOD enclosure.

Overall Review: Waste. I have two of these that have never worked correctly for my backup needs in an external JBOD or Big enclosure.

Access times out or something, and the backup effort never completes, as it cant see the drives of something after a period of buffering or caching the data ready for write.

Been on my shelf for years as boat anchors.

2x 2TB drives of no use to me.

Diasppointed and tired of trying to make them work....

Did you find this review helpful?
Manufacturer Response:
Hi Kenneth H.,

We are sorry to hear about your user experience with our WD Green Internal Hard Drives, we appreciate your time providing this review and bringing this matter to our attention.

Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting in a positive outcome.

We would like a chance to work with you directly to help address your concerns and help provide a good overall user experience. You can contact us via phone or email from below contact details.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
3/ 5
WD Has a obsession bordering on lunacy with using only green drives in external enclosures whenever possible...to its own detriment. 7/15/2019 9:19:07 PM

Pros: good storage for the price.....but:

Cons: slow speeds on reads and writes, along with aggressive spindown.....which adds to the wear and tear of the drive mechanisms.

I'm currently using it on a Linux system with the spindown shut off via the built in GNOME disks utility and it has helped somewhat, but drive performance is still SLOW even with Default usb 3.0 "My Book" enclosure.

Did you find this review helpful?
Manufacturer Response:
Hi Joshua C.,

We regret hearing about your experience with WD Green drive and appreciate your time for providing the feedback. Best practice is to run diagnostics with Data Lifeguard Diagnostics for Windows when a drive does not perform as expected or is behaving abnormally. We have placed a few helpful links below providing more information for your convenience.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support.wdc.com/knowledgebase/answer.aspx?ID=940

"Common Causes and Solutions of Slow Backups":
https://support.wdc.com/knowledgebase/answer.aspx?ID=17243

"Benchmarking programs indicate that my hard drive is performing slower than expected":
https://support.wdc.com/knowledgebase/answer.aspx?ID=1431

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would like an opportunity to assist you directly by phone or email for any issues with the drive. You can contact us by referring to the links given below.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
5/ 5
8 years and won't quit 3/15/2019 9:25:38 AM

Pros: Still remains a great drive after being used in 2 computers over the years.
2 TB :D

Cons: It's a Green, so not the fastest in the world, but that's OK.

Did you find this review helpful?
Ownership: more than 1 year
Verified Owner
5/ 5
Great HD 12/6/2018 8:20:36 AM

Pros: Still works after manny years...

Cons: wasn't free...lol

0 out of 1 people found this review helpful. Did you?
Ownership: more than 1 year
Verified Owner
1/ 5
DO NOT BUY THIS!!! 7/15/2018 5:34:20 PM

Pros: At the moment I cannot think of any.

Cons: These hard drives only last for about two and a half years before they fail completely and lose all of your information.

Overall Review: I have bought three of these hard drives and all three of them failed within 2 years.

2 out of 3 people found this review helpful. Did you?
Manufacturer Response:
Hi Bryan B.,

We regret hearing about your experience with WD Green drive and appreciate your time for providing the feedback.

As a troubleshooting step, please test the drive on Windows using our Data Lifeguard Diagnostics program. If it passes the test we recommend testing another drive bay or SATA port on your system.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support.wdc.com/knowledgebase/answer.aspx?ID=940

"Windows or macOS cannot find my drive":
https://support.wdc.com/KnowledgeBase/answer.aspx?h=p1&ID=14925

If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.

"How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product":
https://support.wdc.com/knowledgebase/answer.aspx?ID=8

We would like the chance to work with you directly to help address your concerns before you return the drive and help provide a good overall user experience. When you can contact us directly be sure to mention the support case provided below as a point of reference.

Support Case Number: 071618-13091162
Need Help? Please contact us at 1 (800) 275-4932.
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Works As Intended 6/6/2018 9:04:09 AM

Pros: -cheap
-pretty cool design
-very light
-easy to setup

Cons: none

Did you find this review helpful?
Ownership: more than 1 year
Verified Owner
5/ 5
WD Green Drives 1/16/2018 3:26:29 PM

Pros: I have a 500gb WD Green HDD that has been running pretty much continuously since Windows 7 launched without any issues. 1/16/2018 - still running fine

Cons: none for me;

Overall Review: Just bought a 1tb Green drive as storage for a new Haswell build

Did you find this review helpful?
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