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HP Officejet Pro 8500A CM755A Up to 15 ppm Black Print Speed 4800 x 1200 dpi Color Print Quality Wireless Thermal Inkjet MFC / All-In-One Color Printer

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  • Up to 15 ppm Black Print Speed
  • Up to 11 ppm Color Print Speed
  • 1200 x 1200 dpi Black Print Quality
  • 4800 x 1200 dpi Color Print Quality

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews


Learn more about the HP CM755A

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: more than 1 year
Verified Owner
1/ 5
Terrible AIO Printer

Pros: Wireless.

Cons: Wireless functionality is terrible; Photo print color appears washed out; Keeps disapearing on my home network, even when hardwired.

Other Thoughts: The wireless capability is practically useless on this printer. It keeps disapearing and I have to reinstall it on different PCs. I ultimately Ehternet-connected it and abandoned the wireless, but even that did not help with this printer.
The color prints for photos are just awful. The color appears washed out even with the settings on "Best."
I've had this printer for only a year, but I'm about ready to throw it away and get a new printer.
I've generally been very happy with HP printers, but after this one, I'm going to try a Canon.

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3/ 5

Comments: hope it will last

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5/ 5

Comments: Time will tell to see how long HP supports the ePrint service. It'd be a shame to watch them drop it in a year or two.

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5/ 5
GREAT PRINTER!

Comments: If anyone is having issues with this, I'd be glad to help out....

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1/ 5
DO NOT BUY

Comments: great for a few scans from the self feed then its crunch time lol.

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1/ 5
Broken. Do not buy!

Comments: I've owned several HP printers and all have been great but not this one. I'm on my second one. The first one stopped feeding paper after only 4 or 5 sheets. The arm would come down and the wheels would spin but the paper wouldn't go forward. Not enough friction/traction? HP support said it was a firmware issue. So, we updated the firmware but that didn't fix the problem. Off goes the printer to HP. They send me a refurbished one that was banged to heck. Mine was less than a month old and looked brand new. The refurbished one has the same issue. Wiping the wheels off with my hand will solve the problem for 4 or 5 prints then it starts again. I've tried HP paper, Xerox paper, you name it. Nothing helps. A search on the web will show that many people are having the same issue. It's a design flaw with the feeder wheels and/or the arm that lowers them. HP has been no help on this issue. DO NOT BUY THIS PRINTER!!

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Ownership: 1 month to 1 year
Verified Owner
4/ 5
Updates on my previous review

Pros: HP support was excellent while trying to work out fax setup issues. Not yet resolved but support will call me back (again) once I buy the splitter/filter to make fax work on my VOIP line.

Cons: Fax setup requires extra hardware (splitter/filter) to make it work on a VOIP line. Yet to be resolved, hope it does work once I buy those pieces of hardware.

Other Thoughts: I am updating my previous review to add some comments. It looks like PhotoShop can't print when this printer is setup as wireless. It prints fine when I use the cable to connect. Would love to hear other Photoshop CS4 users comments on this. Not good since when it's wired, I can't print from other PCs connected to this network wirelessly! Also, fax setup is not working (requires a splitter/filter) if you have VOIP phone service. No mention on that anywhere here in reviews. Oh, does anyone know what are all the types of papers I can load on this one? eg: vellum, printable canvas etc...?

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Ownership: 1 month to 1 year
Verified Owner
4/ 5
Nice but....

Pros: Yikes, second attempt at reviewing this. Nice printer, good colors, fast, easy set up etc. Fax does not work, it never worked on my previous HP all in one either, gave up on that!

Cons: Problems printing from photoshop. All other appls are ok with this printer. Even PS, it's intermittent. A few uninstalls/reinstalls of the printer made it work, then it started having problems again. I even installed using the latest drivers from HP site, no luck with this problem yet.

Other Thoughts: I searched forums for a resolution, many have the same problem from PS. None of the solutions have worked yet. May be it's PS and not the printer, very frustrating either way!

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  • New : This means the product will ship as received by the manufacturer, sealed, with all advertised components, and with the manufacturer warranty.
  • Refurbished : This means the product was tested and repaired as required to meet the standards of the refurbisher, which may or may not be the original manufacturer. Any exceptions to the condition of the item outside the manufacturer’s information should be provided in the listing, up to and including warranty details.
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  • Used - Very Good : This means that the product has been opened, may show slight signs of use and cosmetic blemish, and may be missing minor accessories, but remain in excellent condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Good : This means that the product has been used, may show clear signs of use and may be missing minor accessories, but remain in good condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Acceptable : This means that the product shows clear signs of use, cosmetic defect, and may be missing minor accessories and manual, but remain in working condition. Product does not come with warranty unless stated otherwise in product description. Functionality issues beyond signs of use should be disclosed in product description.
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