ASUS PRO B9440 Ultra Thin and Light Business Laptop, 14" Wideview Full HD Narrow Bezel Display, Intel Core i5-7200U 2.5 GHz Processor, 512 GB SSD, 8 GB RAM, Windows 10 Pro, Fingerprint, 10 Hours Battery Life ONLY @ NEWEGG
14" Display in a 12" Frame: extremely narrow bezel design (only 5.4 mm on each side).
Magnesium alloy chassis: weighs only 2.3 lbs with a thinness of only 0.58". Enterprise durability to meet military standards (MIL-STD 810G certified)
Charges the battery from 0% to 50% real quick in only 30 minutes of charge time. Comes with 10 hours total battery life
Professional-grade performance with 7th Gen Intel Core i5-7200U 2.5 GHz Processor and Windows 10 Pro featuring Windows Cortana and fingerprint security feature
Illuminated spill-resistant backlit keyboard with 1.5 mm key travel distance and contoured keys for comfortable and accurate typing.
Fast high capacity storage with 512 GB SSD and 8 GB RAM for superior multitasking performance
Latest connectivity with 2 x USB 3.1 Type-C (Gen 1) ports. 802.11ac (2x2) Wi-Fi, comes with ASUS dongle (1 x HDMI, 1 USB-A and 1 USB Type-C).
Wonderful, if narrow in purpose2/10/2018 9:24:24 AM
Pros: It has a great feel in hand. Beautifully made. The keyboard is gentle and responsive. Very comfortable for just having in your lap. The speakers are really impressive. Never would have expected such full sound from such a tiny machine.
Cons: *Only two ports (beside the mic/headphones jack), they are both USB-C, and one is meant for charging.
*The track pad is not great. Seems to have trouble distinguishing button click from a multi-touch gesture, which makes navigating scroll bars tricky. It also seems to be a bit finicky - if your finger is too dry, or a bit sweaty, it starts having a but of trouble following your movements. Not a major problem, just an occasional minor annoyance.
Overall Review: It is really meant to be an on-the-go machine. Moderate performance specs, long battery life, and minimal attention for peripherals. If you just need something to toss in a bag, this is great. If you expect more functionality, you might feel a bit limited.
Thoughts after owning it for a few months:
*The sole audio jack accepts either a mic or headphones. It does not seem to work with a combination device, which is a puzzling choice considering there's just one port.
*Even though it charges through a USB port, it still accepts only the manufacturer power supply. It would have been amazing if you could use any USB charger. A great opportunity missed.
*Having just one USB-C port generally available peripherals is not a big deal. For home, I got a USB-C / USB-A hub. When away, I don't really use peripherals anyway.
*It did have a failure - it wouldn't charge anymore. Getting warranty support was a bit cumbersome, and I had to ship the unit to them. They did turn it around fairly quickly, though.
Cons: Started making weird noise like 2 weeks after purchase and cant figure out how to fix it
Manufacturer Response:
Dear Valued Customer,
We appreciate you sharing your review with us. I am sorry to hear that you've been experiencing weird noises while using the Asus Pro and I would love to assist you with that. To better do that, I would love to understand more. Are you able to identify what area of the computer the sound is coming from? Does the sound occur when doing something specific? Please feel free to contact us at customerloyalty@asus.com with this link as reference so we can discuss this further or visit the ASUS live chat support 24/7.
Thank you for choosing ASUS!
Best Regards,
Michael.
ASUS Customer Loyalty US Support
Anonymous
Ownership: 1 month to 1 year
Verified Owner
Rare combo of stats!6/19/2018 10:21:00 AM
Pros: ASUS nailed this laptop, my end users love them! Very small and light, battery lasts ok, and the screen is bigger then competing models.....they have a dock that is nice, too
Cons: Can be finicky connecting to our dell monitors coming out of sleep mode - have to unplug and replug the one wire to the dock about half the time
Overall Review: we have come back and bought more of these, really like this laptop...
Pros: Purchased this for my daughter heading to college, it checked all of her and my boxes:
Looks great, light and compact, lovely feel and very fast.
Cons: The laptop is unreliable. The laptop failed 3 times with the same issue. Would not charge (replaced power cord, found to be an issue with the charging port on the actual Laptop.) Had to be returned under warranty, 3 times. This takes a week to get there, 10 - 12 days being repaired, another week being returned. So essentially every time there has been an issue a month goes by. This is a catastrophe for a college student, their books are on the laptop, their attendance software for clicker software etc too. I have requested a replacement under warranty, but this is not the Asus way and is unlikely to happen. I am so disappointed this is the 5th Asus that I have purchased and the first to have such problems.
Overall Review: Because of the issues that we have had, I would not recommend this laptop.
Manufacturer Response:
Dear Linda,
Thank you for being a loyal ASUS customer. I do understand the inconvenience this may have caused you, your dissatisfaction with the quality of the product and your recent customer service experience. All ASUS products undergo intensive quality control testing and inspections during the warranty service process, this is a random problem. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Pros: Start in less than 10 sec
Sound is really hot
screen is wonderful !
Really small to move around with it but not to work. It just the good size
Really really thin !
Very fast
Cons: It's in plastic not in metal
Overall Review: I have had more than 30 computer in my life, all kind of brand (HP, Acer, Apple, Dell, Samsung, Toshiba, etc...). This is my first ASUS, and believe me, this computer is the best ever !
Anonymous
Ownership: 1 week to 1 month
Verified Owner
Many gliches7/30/2017 7:12:21 PM
Pros: Ultra-thin and light. Very clear picture quality.
Cons: Touch pad does not always respond. There are no usb ports on the computer itself, you have to plug in an external port, which has only one usb port and then it did not always allow you to disconnect, forcing me to remove the flash drive without disconnecting. Having to have external equipment is a pain. I also had difficulty connecting to some internet sites, like YouTube and Microsoft. There is not a camera on the computer.
Overall Review: I don't know if we got a lemon, it certainly seems so given the fact that other people gave wonderful reviews.
Manufacturer Response:
Dear Valued Customer,
Thank you for taking the time to share your review with us. I am sorry to hear that you were not completely satisfied with your laptop. Please allow me to be of assistance. Provide me with a detailed description of your issue so that we may collaborate for a solution. My email is cl-tom@asus.com and our 24/7 support line is posted below. Have a great day!
Thank you for choosing ASUS
Best Regards,
Tom
Asus Customer Loyalty US Support
http://www.asus.com/us/support/CallUs
Pros: It has a great feel in hand. Beautifully made. The keyboard is gentle and responsive. Very comfortable for just having in your lap. The speakers are really impressive. Never would have expected such full sound from such a tiny machine.
Cons: *Only two ports (beside the mic/headphones jack), they are both USB-C, and one is meant for charging. *The track pad is not great. Seems to have trouble distinguishing button click from a multi-touch gesture, which makes navigating scroll bars tricky. It also seems to be a bit finicky - if your finger is too dry, or a bit sweaty, it starts having a but of trouble following your movements. Not a major problem, just an occasional minor annoyance.
Overall Review: It is really meant to be an on-the-go machine. Moderate performance specs, long battery life, and minimal attention for peripherals. If you just need something to toss in a bag, this is great. If you expect more functionality, you might feel a bit limited. Thoughts after owning it for a few months: *The sole audio jack accepts either a mic or headphones. It does not seem to work with a combination device, which is a puzzling choice considering there's just one port. *Even though it charges through a USB port, it still accepts only the manufacturer power supply. It would have been amazing if you could use any USB charger. A great opportunity missed. *Having just one USB-C port generally available peripherals is not a big deal. For home, I got a USB-C / USB-A hub. When away, I don't really use peripherals anyway. *It did have a failure - it wouldn't charge anymore. Getting warranty support was a bit cumbersome, and I had to ship the unit to them. They did turn it around fairly quickly, though.