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Since its establishment observeye has prioritized customer support Satisfaction, and service, earning consumer confidence and financial strength. observeye is a name recognized as the forerunner in Camera, Video, and Computer sales and service . Along with competitive pricing, we offer the best combination of quality services, a vast selection, and knowledgeable staff.
With years of electronics experience, trust us to help you with all your digital needs. You can shop with confidence. All products sold by observeye come complete with a full USA warranty and include all manufactures accessories. Choose from a large selection of Digital Cameras, Digital Camcorders, and more.
- Returns Policy
You may return new, unopened items within 30 days of delivery for a full refund minus the shipping cost Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.