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Roku 4 Streaming Media Player 4K UHD

Ships from United States. Most customers receive within 6-10 days.

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Choking Hazard: Small parts. Not for children under 3 years.

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Roku 4 Streaming Media Player 4K UHD
Ships from United States. Most customers receive within 6-10 days.
  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

    2,500+ streaming channels. Choose from the biggest selection of streaming entertainment, including movies, TV shows, music, sports, news, international, kids programming and more. Captivating clarity. Brilliant picture quality for 4K Ultra HD TVs, with 4X the resolution of full HD and the next generation of streaming technology. Advanced up-scaling of 720p for HD TVs and 1080p HD streams to brilliant 4K Ultra HD on 4K TVs. Voice search. Just say what you're looking for into the enhanced remote and get fast and comprehensive search results by title, actor, or director. The Roku Feed. Follow your favorite entertainment and always know where it's ready to stream and at what price.


Learn more about the Roku 4400R

Model

|
Brand
Roku
Model
4400R
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details
1/ 5
Roku 4 = Poor Design

Pros: Like the Roku interface. Pretty simple to use and understand which is why I bought the Roku 4.

Cons: Here's my story and why I rate the Roku 4 a 1 star.

#1 NO, power button. That's correct. There is no power button. Supposedly the Home Button should wake the Roku 4 up from sleep mode. BUT IT DOESN'T. I contacted support (see below) and got absolutely nowhere. They gave me a few suggestions like factory reset, etc., but none of the suggestions work. There are 2 ways I can wake my device up: hit the Remote Finder button or unplug/re-plug the device. After weeks of going back and forth with Roku support, I told them the device is defective because I have to unplug and re-plug the device in to wake it up. READY FOR THIS....they told me that is how it is designed. WHAT??? I don't have to unplug my TV, Receiver, DVD player, sound bar, on and on no matter how long they have been off. BUT the Roku 4 will require physical access in order to wake it up. That is either defective or stupid..

#2 The remote doesn't support the ability to handle any TV commands. At a minimum, add the ability to control my TV's volume. My Xfinity remote has the functionality of power & volume for my TV. Simple. And Roku likes simple, but not in all cases. How much extra processing could it be to add this to the remote?

#3 Painfully long setup process for Roku channels. As mentioned, I am an Xfinity customer, so I have access to sign on to many of the network based Roku channels. As an eager new Roku customer, I grabbed any channel that seemed interesting. Was I a fool?? It took me over 3 hours to get all the 30 or 40 channels signed in and registered. And wait, to fix your inability to power on your device, reset it so you can repeat the whole thing. Come on Roku, figure out how to make this easy for the user !!!! Save my xfinity info once and apply to all the channels. Or once I spend 3 hours setting this up, save my config on your site or something.

#4 Support SUCKS!! My first email to Roku support took more than 2 days to respond. The response was we'll forward this to engineering. No response for 5 days, so I ping support again. Their response was that they had no response, please wait some more. This happened yet another time, so more than 2 weeks go by and I'm still waiting for "engineering". I passed the window of time to return the device to Fry's, so I was hoping they would at least give me an RMA and send me a new one. When I told them the device is defective because I need to physically access the device to wake it up, they responded with the following statement (this is a copy/paste of their email). Idle is more than 4 hours.

"The Roku 4 player is not defective. When the Roku 4 player is left idle for a long time, it should be rebooted by unplugging and replugging the power cable.
The player will be able to respond to the remote after it is rebooted."

I know I saw threads on the power function dating back more than a year. It's just stifling that you have to go and touch the device. If you think that is good engineering and you don't care about using multiple remotes and you have lots of time to get the device setup and you don't mind ineffective support staff, then this is the product for you.

Other Thoughts: The Cons section is a copy & paste from anoter review. I am just so irritated with Roku's lousy support that I will try to post my frustration on as many sites as possible. It's the only course of action I have at this point.

BTW, any of these streaming devices are good for streaming. They are NOT good for casual TV watching. You can't simply change channels during a commercial and change back when the commercial is over. And a lot of the network channels are feeding in commercials which you are forced to watch.

11 out of 17 people found this review helpful. Did you?
1/ 5
Roku 4 heats up and then stops working.

Pros: none

Cons: This item heats up and then stops working. It constantly reboots itself when movies are playing. No use contacting Roku support. been there-done that; Waste of time. I'm sorry I ever bought anything from Roku. This item is junk and doesn't work properly. Total waste of money.

Other Thoughts: I would not recommend this item unless you injoy throwing your money away.

6 out of 10 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
1/ 5
not happy

Pros: very easy to setup

Cons: unit heats up very quickly and im worried about longterm use. it was extremely hot to the touch after just 30mins of use.
was not aware i needed a 4k tv w/ a hdcp 2.2 connection in order to access the 4k streaming. i purchased this product after buying a 4k tv and now i cant even use the 4k streaming b/c there wasnt enough info under the specifications tab...im very upset w/ this product

7 out of 16 people found this review helpful. Did you?
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