In the not-too-distant year of 2033, six tech companies operate virtual reality hotels where the dying can upload themselves to enjoy the afterlife. Nora, scraping by in a cramped Brooklyn apartment, provides angel customer service for Horizen Lakeview, a luxury digital afterlife. After surviving a near-fatal accident in a self-driving car, Nathan, a drifting programmer in Los Angeles, is persuaded by his virtual girlfriend Ingrid to permanently upload his consciousness into Horizen Lakeviewthe very digital afterlife where Nora works.