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ASUS L402 Thin and Light Laptop, 14" HD, AMD E2-6110 Processor, AMD Radeon R2 Graphics, 4 GB DDR3 RAM, 32 GB eMMC Flash Storage, Windows 10 S with 1 Year Office 365 Subscription Included - L402WA-EH21

Ships from United States.

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  • Efficient AMD E2-6110 1.5 GHz Processor with integrated Radeon R2 graphics for crisp and clear visuals
  • 1-year Microsoft Office 365 Personal subscription included
  • Windows 10 S pre-installed. Windows 10 S is the new standard in portable cloud-based operating systems. Windows 10 S is the 100% app based version of Windows 10 where Store apps are verified and designed for superior performance and security
  • 32 GB eMMC Flash Storage and 4 GB DDR3 RAM
  • Optional free upgrade to Windows 10 Pro through the Microsoft Store

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS L402WA-EH21

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
  • We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product! For purchases placed between November 1, 2019 and December 24, 2019 you will have until January 31, 2020 to return your product. There's nothing additional that you have to do!
    • Return for refund until: January 31, 2020
    • Return for replacement until: January 31, 2020
  • This item is covered by Newegg.com's Extended Holiday Return Policy.
Ownership: 1 month to 1 year
Verified Owner
4/ 5
Expandable Storage! 7/24/2019 9:42:31 AM

Pros: I bought this and immediately installed a $25 256G SSD (A single screw allows removal of a panel on the bottom, about a 2 minute operation), installed Windows on it and all was good. Windows activates automatically and uses the OEM license assigned to device - no need to input activation codes or keys. Download the Windows Media Creation tool, create a bootable flash drive, install Windows. You still have the other copy of Windows on the 32G eMMC drive but just ignore it. It's a nice machine, reasonably light and cheap, and with a big bright display.

Cons: Yes, you need to add an SSD - if you don't have one sitting around, you have a wide choice of 128G SATA III drives for under $20 on NewEgg. I'm not sure why this isn't more widely advertised - yes, a 32G eMMC is barely usable.

Overall Review: Great quality and value. You can easily add SATA III SSD HD for <$20 and have a very nice laptop. ASUS - do yourself a favor and tell people about the SATA HD port!

2 out of 2 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
2/ 5
Storage is inadequate 6/4/2019 7:05:13 AM

Pros: Lightweight.

Cons: The amount of storage provided is so inadequate that you are not able to set up the computer including updating the Windows 10 operating system without using external storage. I took the computer out of town on a road trip intending to set it up when I had the time and was not able to do so since I did not bring a flash drive or any other type of storage with me.

Overall Review: Unless you are simply going to use this computer for reading email and some internet browsing I would not recommend it.

0 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear Mel,

I do understand your concern regarding the storage space in installing WINDOWS Updates. There is an ample amount of storage space in order to run WINDOWS and popular software or applications efficiently. However, since cumulative WINDOWS Update is being released periodically, additional third-party software being installed, and the OS file size becomes bigger with files being added, the space available may be limited. This can easily be resolved by using a memory card for saving documents, photos or videos, and for installing third-party applications. The C drive will be mainly use for WINDOWS Update installation. For detailed instruction on how to do this, please go visit Microsoft's Knowledge Base. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Ownership: 1 day to 1 week
Verified Owner
1/ 5
Meh 1/18/2019 10:19:25 PM

Pros: Good screen size.

Cons: Not enough hard drive space to update to the latest version of Windows 10.
Can't install Chrome or other products not part of the windows store without upgrading to windows 10 Pro

Overall Review: Honestly Considering returning it since it doesn't meet my needs. Offer looks better than what it can deliver.

18 out of 29 people found this review helpful. Did you?
Manufacturer Response:
Dear Andrew,

We appreciate you're feedback. We would like to offer our deepest apologies for the trouble you had with your model. We understand how frustration this can be. Please click on the link provided on how to free up space to install the lastest windows 10. https://support.microsoft.com/en-us/help/4013876/windows-10-free-up-space-to-install-latest-feature-update
For further inquires please feel free to reach out to us at customerloyalty@asus.com and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS

Best Regards,

Shenee

ASUS Customer Loyalty US Support
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