Easily store and access 5TB of content on the go with the Seagate portable drive, a great laptop hard drive. Designed to work with Windows or Mac computers, This compact external hard drive makes backup a snap. Just drag and drop To get set up, connect the portable hard drive to a computer for automatic recognition software required enjoy plug and play simplicity with the included 18 inch USB 3.0 cable.
Basic hardware troubleshooting steps: Try connecting the drive to a different port on the computer. If possible, try using a different cable. Try using the drive on a different computer. Verify the drive light is on. Desktop Drives typically require a power adapter. No light could indicate the power adapter is not connected to power. Try a different power outlet. (Desktop Drives). If using a surge protector or power strip, plug the power adapter directly into the wall outlet instead.