


Can I go wireless with this headset on my Xbox Series X/S?
No, this headset requires a wired connection for all Xbox platforms. Simply use the provided 3.5mm cable to link the headset to your Xbox controller to enable full audio and microphone functionality.
Does Bluetooth work with PS5, PS4, or Nintendo Switch?
Bluetooth works perfectly with the Switch, phones, and tablets. However, PS5 and PS4 don't support Bluetooth audio. Simply plug in the included USB dongle to play on PlayStation.
Why does the flip-to-mute mic not work sometimes?
The flip-to-mute feature is designed specifically for wireless modes. When you connect the headset using the 3.5mm audio cable, the microphone remains active and cannot be muted by flipping it.
How long does the battery last on a full charge?
It provides up to 70 hours of continuous playtime when the volume is set to 50%. Keep in mind that playing at higher volumes will drain the battery faster.
Why can't I use the headset microphone on Switch?
Due to Nintendo's system limitations, microphone input is restricted. You can still enjoy smooth game audio, but voice chat features will not work on the Switch.




Can I go wireless with this headset on my Xbox Series X/S?
No, this headset requires a wired connection for all Xbox platforms. Simply use the provided 3.5mm cable to link the headset to your Xbox controller to enable full audio and microphone functionality.
Does Bluetooth work with PS5, PS4, or Nintendo Switch?
Bluetooth works perfectly with the Switch, phones, and tablets. However, PS5 and PS4 don't support Bluetooth audio. Simply plug in the included USB dongle to play on PlayStation.
Why does the flip-to-mute mic not work sometimes?
The flip-to-mute feature is designed specifically for wireless modes. When you connect the headset using the 3.5mm audio cable, the microphone remains active and cannot be muted by flipping it.
How long does the battery last on a full charge?
It provides up to 70 hours of continuous playtime when the volume is set to 50%. Keep in mind that playing at higher volumes will drain the battery faster.
Why can't I use the headset microphone on Switch?
Due to Nintendo's system limitations, microphone input is restricted. You can still enjoy smooth game audio, but voice chat features will not work on the Switch.










































