Question 1

When do i get the code? I have been waiting a while and haven't been emailed.

Accepted Answer

It should come in email around 2-days telling you to put in the AMD Rewards site on your account there. Then the codes for the games themselves that you picked will come once the company start giving out digital codes for the games whenever that may be, like when pre-ordering starts or a month before release date *shrugs*

Question 2

Which version of Resident Evil 2 is this?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

The best way to confirm specs is actually by checking the manufacturer's website (that's where we get them). With many of our products you can click on the "Warranty & Returns" tab and you will find the Manufacturer's contact info, including the manufacturer's website.

Thank you, 
Newegg Support

Question 3

Is the game code for PC or any platform?

Accepted Answer

The code is for PC games. The graphics card y pi u purchase must also be detected in the system you attempt to redeem the code on.

Question 4

Is the hardware requirement to get the Steam/Uplay code?  Once I get the Steam/Uplay code will the video card still be required?

Accepted Answer

My understanding is no.  While I do have the card installed I do not believe there is any validation of it.  I have heard an online review mention sharing the the bonus games as a gift.  Though I do believe you will not be able to separate the 2 or 3 game pack among multiple people.

Question 5

I've activated my AMD rewards account, but I'm waiting to build my pc until late December / early January. Will my gift expire by then? I would download it now, but it requires the AMD card to be installed in the system. For reference, I purchased the product on 11/19/18 and activated the account 11/26/18.

Accepted Answer

I’m in the same situation, if you check your email (I received my code through email) it should tell you when it expires mines expires in March. So you have about 3 months to redeem from purchase date.

Question 6

bought msi card with this amd gift card. billed already took money last night. still havent recieved email for codes any ideas?

Accepted Answer

I received the code a day or so after I got the confirmation emails that the card shipped. The code was sent to me prior to getting the card installed, so don't worry. Be patient. You can't redeem the games anyway without having the card installed.

Question 7

I have had the card for a while now and still have not got any email about the amd gift and had a qualifying card?

Accepted Answer

The code comes in an email about 2 weeks after you receive the video card. and you have to be on the computer with it installed. You have to go to the website to claim your gift. then I had to wait a few days for it to be loaded to use!!!!

Question 8

How long should I wait to receive the game after redeeming?

Accepted Answer

The games are yet to be released but you’ll receive a code for the games you picked when they’re released.

Question 9

I am purchasing the RX 580 and it looks like this bonus gift comes with the GPU. I'm putting the RX 580 in a 2012 Mac Pro. Do these games work with macOS High Sierra or Mojave?

Accepted Answer

The card works well in the mid 2010 Mac Pro, but the games I think are Windows only.  I gave the games to my son, who has a higher-end card in his PC and they work well for him.  Its very simple to get the games.  You need to first create an AMD account, then enter the codes in there then you can download the games.

Question 10

What happens if I bought it before 4/6 but receive my redemption code after 4/6?

Accepted Answer

Theoretically, the game you choose after you register on the rewards website, will be sent to you when the game releases, meaning now, since all 3 games (Division 2, RE:2, and DMC5) are now released. I believe you have until 4/6 to register on AMD rewards. The game you choose will be sent shortly afterwards.

Questions & Answers