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WD Black 4TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6Gb/s 64MB Cache 3.5 Inch - WD4003FZEX

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  • Next-generation desktop performance HD designed to intensify PC experience
  • Improved Architectural Designs, Data Protection. Superior responsiveness

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD4003FZEX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 5 years
  • Limited Warranty period (labor): 5 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Ordered 4 of them, 2 were dead out of the box 1/16/2019 5:24:12 PM

Pros: The storage capacity

Cons: Horrible reliability
High failure out of the box rate
Hard to source

Overall Review: Don't use these drives, they are incredibly unreliable.

Did you find this review helpful?
Manufacturer Response:
Hi JOHN K.,

We’re sorry to hear your experience with WD Black Hard Disk Drive and appreciate your time for providing the feedback. As a troubleshooting step, please test the drive on Windows using our Data Lifeguard Diagnostics program. If it passes the test we recommend testing another drive bay or SATA port on your system.

For your convenience, we placed links to useful articles below providing more information about testing a WD drive for problems.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support.wdc.com/knowledgebase/answer.aspx?ID=940

If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.

"How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product":
https://support.wdc.com/knowledgebase/answer.aspx?ID=8

You can contact us directly and be sure to mention the support case provided for you below to address any questions or concerns to ensure a good overall user experience.

Case Number: 011819-13554123
Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
Ownership: more than 1 year
Verified Owner
2/ 5
Got two in March 2016. Both failed by Nov 2017. 11/23/2017 1:07:13 PM

Pros: Lots of space and fairly fast.

Cons: I'll spare you the troubleshooting saga. Both began to slow down within months of each other. 1 failed all tests in Aug and the other is failing now in Nov. Bad sectors. HUGE gaming computer which as not moved in a year. Transfer rate to move data is calculated as more than a day.(It meant check back next week) lost 20% of my data.

Overall Review: Starting the warranty return process but I bought 12 drives all around the same time. The Seagate wolfs took over media server duty in a NAS and the other 2 drives took over media duty in the computer. Looking back at WD usage I have not had much luck with them internally and externally.

Did you find this review helpful?
Manufacturer Response:
Hi there James K,

Our apologies for the experience with the WD Black drive and thank you for taking time to review our product. The WD Black™ hard drives are designed for enthusiasts and creative professionals looking for leading-edge performance. These drives are perfect for high-performance applications like photo and video editing, gaming and power PCs. This is an unfortunate event that the drive stopped working so soon. We recommend running diagnostics on the drive to check the health of the drive.
We have placed a links of some useful articles below for your convenience.

"Windows or macOS cannot find my drive":
https://support.wdc.com/KnowledgeBase/answer.aspx?h=p1&ID=14925

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support.wdc.com/knowledgebase/answer.aspx?ID=940

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period; and would be happy to help determine the root cause of this abnormal behavior and help replace your in-warranty drive for you. You can contact us and mention the support case below for assistance."

Case Number: 121517-12555721
Need Help? Please contact us at 1 (800) 275-4932.
Anonymous
Ownership: more than 1 year
Verified Owner
5/ 5
Big, reliable and fast HDD 4/27/2017 7:43:09 PM

Pros: 1. 4 TB. Probably overkill for most of us, but at least you won't have to worry about running out of space.
2. Fast for a mechanical drive. Like the previous WD Black I had it started out with 200 MB/s read/write speeds, though after transferring 1.5 TB of old data over they quickly slowed down to 150 MB/s (however, 150 MB/s WAS the advertised speed, so it's not like WD was being misleading-I merely mention this fact so people won't think their new drive is dying). After over a year (9 months 19 days Power-On Hours), it's slowed down to 140 MB/s read and 120 MB/s write (access time has stayed at 12 msec)-which is aging pretty well for fairly heavy use, included one total reformat and data restore (I changed operating systems).
3. Still 0 errors and 0 reallocated sectors.
4. Reasonably priced.

Cons: 1. Only real con is that it's kind of noisy. Though I don't find it TOO bad, personally.

Overall Review: Already owned a 2TB WD Black, and was impressed enough with it to get this one. If you want a lot of fast storage without having to pay too much, this drive is definitely a top choice. While it's no slouch, it's obviously not as fast as an SSD-but the "cheapest" 4 TB SDD at present is $1500. And if you want the best of both worlds, of course, you can always use a smaller SSD as a boot drive and use this for storage (which will also help minimize the noise from the HDD). This HDD's speed over slower HDD's can still help a lot with loading times on games you've got installed on it.

Did you find this review helpful?
Ownership: more than 1 year
Verified Owner
5/ 5
Had worked flawlessly for over 8 months 3/12/2017 8:26:08 PM

Pros: Speed--nearly as fast as an SSD
Works good as a separate data or gaming drive.
WAY less expensive than a 4TB SSD

Cons: None

Overall Review: I have a ton of Steam games (and every other game) on two of these drives running in RAID mode. The performance and reliability have been excellent. Though I don't use this to run Windows, I'm sure it would handle any OS fine. Very fast drive.

0 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Horribly disappointed... 1/27/2017 3:06:31 PM

Pros: - has 4Tb of storage
- good read and write speeds for a hard drive

Cons: - Within 1 week of use, it has already began to fail, putting photography related pictures, and other important information at risk.

Overall Review: i would recommend this hard drive. if the company can fix this issue, the rating will be edited accordingly.

Did you find this review helpful?
Ownership: more than 1 year
Verified Owner
1/ 5
Failed after a year and Western Digital support is useless 1/2/2017 11:25:51 AM

Pros: Fast

Cons: Totally unreliable and Western Digital support is beyond useless.

Overall Review: Buy any other make. This manufacturer is of no help when support is needed.

Did you find this review helpful?
Ownership: more than 1 year
Verified Owner
3/ 5
Decent drive, but not worth it these days 10/3/2016 7:43:13 PM

Pros: - Works well / compatible
- Reliable
- warrenty

Cons: - Slow

Overall Review: The drive works. I've only had an issue with a WD drive, once, and it was a deal breaker, but by no means irreversible. I got it replaced within the 5yr warranty. Thats why I went with this 4TB drive, I got two in fact.
However, after over a year of use, I've come to the conclusion that my new HGST drives blow these out of the water, by over 2x in read/write speeds. In fact this 4tb drive is as slow as my 1TB I got back in 2009. I put those 2x 1TB's in raid0 to get some last use out of them, and I'm sad to say that I'll have to do this with my 4TB's in order to get some solid speeds out of these.

Did you find this review helpful?
Anonymous
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Great HDD from WD yet again 9/30/2016 8:27:31 AM

Pros: -Noise
-Speed
-Heat

Cons: -Price
-No Dram

Overall Review: I've owned 3 different WD HDD's over the past 7 years. I still own those 3 HDDs today. They are all blacks and have seen lots of use. They would heat up to 50C. This drive (the 4tb) runs cooler and quieter than those drives. Sucks that you gotta step up to the 5 or 6 tb models if you want the dram. But in general this is a great drive and I'd highly recommend it. You have a 5 year warranty should a problem arise.

Did you find this review helpful?
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