Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™
If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.
Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!
Ships from United States. Most customers receive within 4-6 days.
Sold and Shipped by Electronic Express
LOADING...
Loading...
Newegg’s website and online services use cookies and similar technology for a number of reasons: Some technologies allow the site to function. These functional cookies are required to use the site and complete purchases. Another set of technologies improve the browsing experience and personalize it. Here are all the details about Newegg’s Cookie and Privacy Policies. Please select and accept your settings before you continue. Thank you.
Newegg’s website and online services use cookies and similar technology for a number of reasons: Some technologies allow the site to function. These functional cookies are required to use the site and complete purchases. Another set of technologies improve the browsing experience and personalize it. Here are all the details about Newegg’s Cookie and Privacy Policies. Please select and accept your settings before you continue. Thank you.
To use this third-party content we need your approval to share your data with them. Here are all the details about Newegg’s Cookie and Privacy Policies. Please accept if you wish to continue with third-party features. Thank you.
Pros: Can get bright, nice design
Cons: Poor quality control, dirty screen effect, can be glitchy
Overall Review: Terrible experience. Like others have said, my unit had dirty screen effect. During movies, shows, even on the startup menu, I could see a quarter sized smudge on the left side of my screen. Became increasingly distracting. Retailer replaced it with a unit a week after purchase that had the same dark spot in the same location. Samsung sent repair techs who said they saw the problem, but when they “fixed” it the problem was still there and worse in other areas, which they admitted. Samsung sent out the same repair guys again, who this time claimed they couldn’t see it anymore. That’s called lying. Due to their report of “no defect found”, Samsung eventually (after two months) sent an entirely new unit, which had the EXACT SAME PROBLEM. Repair guys came out again, made fun of me, and reported “no defect found” again, and now Samsung says they won’t do anything anymore. I asked for a refund, but they said they replaced it already so they won’t refund, but they never offered a refund initially as an option. I have documented proof that Samsung, and their contracted repair company, have lied and misled me, dragging the whole process out over four months now, only to change their mind on what they originally told me was a problem they would fix. They have contradicted themselves repeatedly. I am now unable to return it, and Samsung told me “maybe you’re the problem, not the TV.” And yet, others I’ve showed the TV to can see the problem. If Samsung had been honest upfront, I would’ve returned it ASAP. Samsung has lost all credibility, and I encourage everyone to be careful buying products from them.